Institutional Client Services Representative

vor 1 Woche

Zug, Schweiz Interactive Brokers Vollzeit

**Company Overview**:
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

**Job Description & Responsibilities**:
**Responsibilities include, but are not limited to**:

- Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
- Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
- Other ad hoc projects and duties, including client training, general market research and development, etc.

**Qualification & Skills**
- French, German, and English fluency is required; any additional European languages are a plus.
- Bachelor's degree in Economics, Banking, or Finance, or a commercial banking apprenticeship with relevant experience.
- Strong knowledge of listed equities, options, futures, and/or FX.
- Prior experience in international settlements or clearing operations is a plus.
- Analytical problem-solver with a passion for technology and financial markets.

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