Conversational Design Expert

At Enterprise Bot, we create AI-powered bots to automate customer interactions and provide enterprises with a readily accessible digital agent to improve customer experience and create operational efficiency. We are a cashflow positive startup that has been accelerated by Startupbootcamp, Plug and Play and the F10 in and are currently situated in the Generali Innovation Garage in Adliswil, Zurich.

Our current esteemed clients include companies in multiple domain across Europe & UK such as AfterPay, SIX Group, Generali Switzerland, PwC Switzerland, Swica, GoAhead Group, LNER among others with our focus on several languages such as English, German, French, Italian, Portuguese and Dutch.

Spread across three office locations with hardhearted in Switzerland, we are a team of over 50 super talented people of diverse nationality and culture. Fostering a truly open and progressive company culture with state-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun.

Tasks

**As Conversational Design Expert you will**:

- Evaluate client requirements
- Create process flows from client briefing
- Analyse and structure linguistic data
- Manage and translate content
- Create AI-knowledge bases for our bots without coding
- Provide error and solution analyses ensuring that high accuracy is met
- Communicate progress and challenges to key stakeholders within the company and with external partners
- Work collaboratively with other data teams to identify and refine key data science problems and challenges
- Other random stuff that gets thrown at you in real start-up-manner.

**Requirements**:

- Native language skills in German (preferably Swiss-German) and proficiency in English. Any other European language is a plus
- Strong analytical abilities with excellent written and verbal communication
- Attention to detail in terms of grammar, linguistics and ensuring good data quality
- Personable with internal and external stakeholders alike
- Curiosity and ability to learn about and work with new topics

**Benefits**:

- A culture comprised of diverse, global teams who have a passion for collaboration and client service.
- A competitive salary and scope for further advancement
- State-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun