Head of Ecommerce
Vor 7 Tagen
As a pioneer of premium sportswear brands,
X-Bionic® is looking for a Customer Service Representative who is
motivated to continuously revolutionize the sportswear industry
worldwide together with our ambitious team in Wollerau (Switzerland).
Together with the team you will work on exciting projects
improving our processes. Additionally, working with our young, dynamic
team you will gain valuable insights into the sports and sportswear
industry.
Tasks
- Creating and implementing the worldwide eCommerce strategy for our website
- Ensuring exponential growth of our D2C revenues in core markets
- Improving our shop and its further development, delivering customers a premium digital experience
- Constantly improve customer journey to increase conversion rates and drive-up sales
- Developing our marketplace business
- Building and leading a team of international eCommerce experts
- Managing external agencies to ensure shop and campaigns performance
- Identifying new opportunities for growth or threats to the business
**Requirements**:
- At least 7 years of leadership experience in B2B/D2C e-commerce with a focus on digital performance
- Excellent knowledge of Google Analytics, SEA, SEO, UX/UI and a deep understanding of the relevant KPIs
- Used to setting up and working with BI tools, having very good analytical skills and strong flair in dealing with numbers
- Fluent in written and spoken German and English is a must. Any additional language is a plus
- Product Owner and/or project management skills are an advantage since you will have a close collaboration with Head of IT
- Strong communication and organisational skills
- Making decisions based on facts, rather than guesses
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