21shares - Sales Support Associate

**About 21Shares**:
21Shares makes investing in digital assets as easy as buying shares using your conventional broker or bank. Investors can purchase our crypto ETPs easily, safely and securely in a regulated framework on the SIX Swiss Exchange in USD, Euros and GBP, on BX Swiss in CHF, on Boerse Stuttgart in Euros, on DB Xetra as well as Wiener Boerse ( Vienna Exchange) in Euros. We offer the most expansive suite of crypto ETPs available on regulated European exchanges.

Founded in 2018, 21Shares is led by a team of talented entrepreneurs and experienced professionals from the asset management and banking industry. Headquartered in Zurich, the company has launched several exchange-traded products such as NEAR and ONDO in the last twelve months.

**About the Role**

We are seeking a highly organized and detail-oriented Sales Support Associate to manage our sales collateral and support key sales operations. This role ensures that all sales materials are accurate, up to date, and effectively support client interactions. In addition to collateral management, you will help streamline sales processes, support client meetings, maintain CRM data, and process and analyze client flow data to provide valuable insights for the sales team. As a vital link between sales, marketing, and compliance, your work will enhance the team's efficiency and overall client experience. If you thrive in a dynamic environment and enjoy working across teams, this role is a great opportunity to make an impact.

**Key Responsibilities**

**Collateral Management & Maintenance**:

- Maintain, update, and distribute sales collateral, including pitch decks, brochures, fact sheets, and other marketing materials.
- Ensure all materials align with brand guidelines and regulatory requirements.
- Coordinate with internal teams (research, marketing, compliance, and product) to develop and refine sales materials.
- Manage version control and content consistency across all platforms and formats.
- Monitor and track collateral usage and effectiveness, providing insights for optimization.

**Sales Support Functions**:

- Assist sales team with preparation for client meetings, including gathering relevant materials and insights.
- Support CRM data entry and management to ensure accurate tracking of client interactions.
- Generate and analyze sales reports to provide insights on client engagement and sales performance.
- Coordinate with internal stakeholders to streamline sales processes and improve efficiency.
- Assist with RFPs, client presentations, and other sales documentation as needed.
- Support the planning and execution of sales events, conferences, and webinars.

**Qualifications**
- Strong organizational and project management skills.
- Excellent attention to detail and ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools (e.g., Hubspot).
- Ability to work collaboratively with cross-functional teams.
- Proactive mindset with problem-solving skills.
- Understanding of financial products, particularly ETFs, is a plus.
- Experience in crypto is a plus and a genuine interest a prerequisite
- Bachelor's degree in business, finance, marketing, or a related field.
- 2+ years of experience in a sales support, marketing support, or client service role.
- Experience in the financial services industry, preferably in asset management or ETFs, is highly desirable.
- Familiarity with content management systems is a plus.
- Language Skills: Fluent in English and German (ideally German native speaker)

**What We Offer**
- A dynamic and innovative work environment at the forefront of digital asset investing.
- Opportunities for personal and professional growth within a global team.
- Competitive salary and benefits.
- The chance to contribute to a fast-growing industry and make an impact in shaping the future of finance.
- If you are a motivated self-starter with a passion for marketing and digital assets, we would love to hear from you. Join us at 21Shares and be part of our journey to revolutionize investing
- This role is based in Zürich, and will be expected to work from Zürich office in a hybrid model Monday - Wednesday._