Training Manager Central Europe

vor 2 Wochen

Geneve, Schweiz Louis Vuitton Vollzeit

**Poste**:

- As a Training Manager Central Europe, your mission is to support and develop Field Coach Trainers and local teams to deliver best in-class service excellence. Truly passionate about learning & an inspiration to the retail community, you will establish the Training strategy for the region and will support stores to take the teams to a higher level and drive the feedback and coaching ethos.
- DUTIES & RESPONSIBILITIES
- Reporting to the Retail Director Central Europe, you will bring an entrepreneurial attitude to deliver outstanding Service Excellence & Brand Experience in English and French (and ideally German) across multiple stores in Central Europe:

- Preparing and facilitating the Training Strategy, including in-store and regional inductions, training modules, and individual training plans based on stores/region's specific needs.
- Partner with retail management to drive change:

- Service Excellence:

- Support and design store-based and regional workshops with Field Coaches, leveraging retail expertise enhance shop floor management organization & operational competence.
- Collaborate with retail and technological leadership to select and implement LV digital tools and foster an omni channel mindset and ensure a seamless client experience in-store & on-line.
- Supporting the region in driving customer delight through ensuring applied learning of selling skills by way of observation and coaching.
- Providing ongoing mentorship to the store teams crafted to support the improvement of proficiencies, attitudes, and behaviors of all team members.
- Brand Experience:

- Manage field teams as they identify opportunities to explore High End and Fashion. Define with management a plan to bring them to the next level.
- Design and lead transversal product & services workshops (DTP), product essentials training & develop the selling & wardrobing skills of client advisors.
- Analyze key performance indicators and monitor performance improvement.
- Other business priorities:

- Create and assign staff to projects partnering with head office to deploy learning initiatives tailored to the stores-specific needs.
- Explore and find new ways to use the Learning tools (LABS, LiVE events, APPs) to ensure blended learning is an integral part of store priorities, incl. strategic launches & events.
- Work closely with HR & Retail to identify talents for the expert/managerial pathways & actively contribute to their development as well as curating tools to accelerate that development
- Develop retail managers’ capacity to:

- Implement best-in-class floor management, client experience, coaching of CAs.
- Drive the feedback & coaching ethos to develop & motivate their teams.

**Profil**:

- As a Training Manager you will plan, implement, and lead innovative training and development programs to meet the needs of the business. We believe people make the difference. You will embody this core belief by supporting the store's leadership team as a partner and a mentor. Your leadership will play an integral role in the development of the team at all levels, influencing store performance and overall client experience.
- Leadership
- Empathy
- Agility
- Commercial Mindset
- Retail Expertise and Experience
- Luxury Flair
- Learning Know-How
- Fluent in English and French, German is a plus

RÉFÉRENCE : LVM18422

  • Training Manager Europe Cis

    Vor 5 Tagen

    Geneve, Schweiz Van Cleef & Arpels Vollzeit

    Reference Code: 89826**Training Manager Europe CIS**: - GENEVE, GE, CH- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no...

  • Europe Trainer

    vor 2 Wochen

    Geneve, Schweiz Vacheron Constantin Vollzeit

    Code de référence: 91204**Europe Trainer**: - Geneva, GE, CH- Permanent**Europe Trainer** Geneva / Plan les Ouates Permanent Contract At Vacheron Constantin we share an ongoing quest for excellence since 1755. Our Maison is home to people with outstanding abilities and a strong commitment to imagine, design and create the finest watches in Haute...

  • Head of Business Line Connectivity Europe

    Vor 3 Tagen

    Geneve, Schweiz Orange Business Services Vollzeit

    **About the role**: The Head of Business Line Connectivity Europe is responsible for the European performance of the Connectivity Business Line (revenue, margin) by leading a community of Business Line focused sales & pre-sales profiles across Europe and building a strong interlock with customers, Account Managers, central domains, partners, The Connectivity...

  • Manager in Training

    vor 2 Wochen

    Geneve, Schweiz Louis Vuitton Vollzeit

    **Poste**: - For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is...

  • Investment Manager Europe

    Vor 3 Tagen

    Geneve, Schweiz PICTET Vollzeit

    **Your team**: - Pictet Alternative Advisors is a leading alternative investment specialist with expertise in hedge funds, private equity and global real estate. The Geneva - and London-based team constructs, manages and advises on portfolios of alternative investment solutions for institutional and private clients.You will be joining a dynamic and growing...

  • Personal Assistant

    vor 2 Wochen

    Geneve, Schweiz ISP Europe Vollzeit

    **Description** **Personal Assistant - Europe Region (Maternity Cover)** *** **Purpose of Role** We have an exciting opportunity for an experienced Personal Assistant to join our regional team based in Italy for a 1-year fix term contract. This role will report to the Regional Managing Director - Europe. The primary aspect of this role would be to act as...

  • people & Culture Manager/ HR Manager

    vor 2 Wochen

    Geneve, Schweiz de Donnea & Partners Sàrl Vollzeit

    We have been mandated to search on exclusive basis for our client, a 5* luxury boutique hotel in Geneva, for their People & Culture Manager/HR Manager. This is a great role for an Assistant HR Manager or Training Manager or similar to take her/his next step up. As People & Culture Manager you will report directly to the General Manager and have a dotted...

  • Services Training Consultant

    vor 1 Woche

    Geneve, Schweiz Caterpillar Vollzeit

    **Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes the World** Whether it be ground-breaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the...

  • Marketing & Communication Manager

    vor 1 Woche

    Geneve, Schweiz Jaeger LeCoultre Vollzeit

    Code de référence: 65522 **Marketing & Communication Manager**: Geneva, GE, CH Permanent Depuis sa création, Jaeger-LeCoultre a fait de la précision un art à part entière, en trouvant le parfait équilibre entre savoir-faire pointu et sens artistique, sophistication et finesse esthétique. Fidèle à l'esprit d'invention initié en 1833 par son...

  • Community Lead, Europe and Eurasia

    Vor 3 Tagen

    Geneve, Schweiz World Economic Forum LLC Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Why we are recruiting The World Economic Forum’s Europe and Eurasia team manages...