Operating Manager for Protection

**Requisition ID**: 19394 **Region**: Europe (HQ) **Contract type**: Open-ended contract What we do The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations. Purpose of the position The Department of Protection & Essential Services(PES) is home to ICRC’s programmatic capabilities and professional expertise. It provides the Department of Operations with strategic advice and ensures the right resources are in place to enable effective delivery. It oversees thematic files, strengthening synergies and promoting transversal approaches in support of achieving outcomes for affected people. It designs programmes and projects and co-creates the budgeting and implementation of field activities. The Operating Manager (OM) ensures the optimal internal functioning of the PES department, working in close partnership and collaboration with the department’s director and heads of division, units and centres of expertise. On matters related to the functioning of the department, they are the leading speaking partner for functional partners (such as Finance, People & Culture, Technology and Information (T&I), Enterprise Project Management Office (EPMO), etc.), Operating Managers in other departments, and represent the department in institutional bodies. Core duties and responsibilities (1/3) Supervise the department's yearly headquarters Planning for Results (PfR) process, in collaboration with the different teams, and monitor its implementation throughout the year; Compile the human and financial resources for the PfR and ensure they fit within the set budget envelops; Coordinate and support the review and drafting of general and specific objectives and related indicators; Monitor the progress of PfR implementation throughout the year and ensure timely submission of PfR and Monitoring for Results (MfR), following up on various costs expenses and full-time equivalent (FTE) consumption; Manage the Production Book and ensure a regular follow-up with requesters and "Language and Publications" (LINPUB); Steer and supervise and steer the department's systems, data and processes-related matters; Provide strategic guidance and run the Assist Data management and analytics team; Interact with relevant partners such as "Resources and Mobilization Reporting", the Business Intelligence team and the "Planning & Monitoring" team, etc.; In alignment with other departments and under the guidance and support of the Support and Digital Transformation Department, contributes to the establishment of functional data governance, associated bodies and processes; Core duties and responsibilities (2/3) Directly handle the PES digital/data project portfolio manager, ensuring robust portfolio management, including prioritization among PES projects in line with the institution's overall strategic directions; Ensure that all projects are supervised, controlled and reported on, with communication and change-management frameworks in place to ensure effective adoption; Ensure that interdependencies between projects are managed, raising issues and risks to the leadership team, with mitigation actions defined and undertaken as needed; Ensure sponsorship and/or Steering Committee representation for digital/data projects; Interact with relevant departments such as the Project Management Office, Tech & Data Board, etc. Oversee and strengthen compliance and risk-management practices across the department, ensuring effective risk identification as well as the definition and implementation of mitigation measures; Acts as the focal point for distribution tracking, third-party partner due diligence, sustainable humanitarian impact, data protection, and assurance; Coordinates internal audit processes related to the department; Oversee change management and internal communication at the level of the department; Jointly with key partners, consolidates and prioritizes change management plans given available resources and departmental absorption capacity (HQ and FD); Oversees the organization of intra-departmental meetings (e.g., town halls, leadership meetings, retreats, etc.), including setting objectives and agendas; Core duties and responsibilities (3/3) Be the main focal point on all People and Finance matters, on behalf of the department's leadership and in close collaboration wit