Product & Training Manager - Fine Watches

Vor 4 Tagen


Geneve, Schweiz Tiffany & Co. Vollzeit

For over 175 years, Tiffany & Co. has combined the precision of Swiss watchmaking with the creative spirit of its finest jewelry collections. In full expansion, the teams of the Geneva-based watchmaking division are actively working on the development of new timepieces combining aesthetics, design and elegance. _At Tiffany & Co. we don't believe in the "business as usual" model. We believe in making history.**MISSIONS** As part of the watch division, the Product & Training Manager actively participates in developing the Maison's watch product content and training courses, as well as coordinating the Retail Learning Department. She/he will aim to contribute to the creation of training materials and tools for the watch category in various formats. Content creation: - Align and coordinate content needs for product related topics. - Gather and produce visual assets, product details, and know-how in collaboration with stakeholders from Merchandising, Product Development, & PR departments. - Create materials for all watch collections, ranging from core models to special editions and high-end pieces, aligned with the product launch calendar and High Jewelry (HJ) events. - Engage in significant content writing tasks, including product descriptions, storytelling elements, client benefits, etc. - Develop digital training content utilizing various software platforms and digitize existing content. - Proactively create new formats and tools. Training: - Build awareness and trust around watches. - Contribute to define and implement the training strategy for Retail and HQ. - Contribute to the organization of training events. - Liaise with the Global Learning & Development (L&D) team in NYC, as well as with external service providers (Translation agency, Design agency, Video creation studio, etc.). - Lead in animating the local trainers around the world on watches. - Act as the voice of watches within the Global training community. - Monitor training KPIs, global and regional action plans. - Measure the impact of training on sales performance and motivation. Monitor the training budget **PROFILE** - Higher education or masters in marketing or business - Bilingual level in French and English required, with excellent writing skills - 5-year experience - **mandatory**: - in luxury, preferably in Jewelry or Watchmaking marketing, retail or training - Great product sensitivity and pronounced taste for watchmaking - Strong appetite for training and digital Perfect mastery of the Office Pack (PowerPoint), Photoshop, and any design learning tools would be a plus.


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