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Space Manager Zurich
vor 3 Wochen
**Let us describe the challenge we offer**
The Space Manager will lead the Space team to consistently deliver an educational, immersive, and exciting experience to all their current and future customers. The Space team constitute Polestar’s front line and are their brand advocates, supporting their mission by creating memorable experiences for their visitors.
The position is located at our office in Zurich, Switzerland. We understand that work-life balance isn’t easy, and of course, welcome our employees to work flexible hours and from home a couple of days per week if needed. We believe in empowerment.
**What you’ll do**
As a Space Manager, you will make sure that visitors get inspiration and support to learn about Polestar from the moment they walk into the Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience. Besides the experience in our Space, you will also:
- Coordinate, manage and provide direction to the Space team
- Ensure that the team are providing tailored experiences based on our customers’ specific agenda or requirements
- Share news and information within your team, gathered from across all Polestar departments. Act as a role model of Polestar’s culture and behaviors
- Help us to maintain a healthy sales pipeline by leading the team to collect customer information
- Schedule test drives and follow up on customers by walking them through the purchasing process
- Plan and execute additional activities to achieve monthly targets
- Inspire and coach the team to create the energy and excitement around Polestar offers, including vehicle, financing solutions, service etc.
- Built a community within your region to establish Polestar as a known electric performance car brand
**Who you are**
As a person, you are curious, creative and enthusiastic. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen - never settling for just the status quo.
As a leader, you are supportive of your team and are happy to provide a high level of support for team members to drive change and development. You provide guidance and communicate clearly to maintain a trusting environment and bring out the best in the team.
To be successful in this role you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability. Experience in the automotive industry is not mandatory for this role, but you must have:
- More than 2 years of experience in a client-oriented retail environment
- More than 2 years of experience in leadership and people management
- Additional experience working in retail environments with strong branded experiences, drama, public-speaking, teaching, retail sales, event-planning or customer care will also be positively considered
- Have the ability to quickly demonstrate a mastery of all Polestar products and services
This role will require a valid driving license, an acceptable safe driving record, and the ability to work evenings and weekends. At Polestar, you will be part of a cross-functional and international team, with English as a natural language for written and spoken communication. Since Polestar’s in a scale-up phase you thrive by working in a fast-paced environment.
**People at Polestar**
We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.
We are an electric performance brand, determined to improve the society we live in.
Are you ready for the journey? Which is electric by the way...
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