Reception & Front Desk Employee (F/m/d)

Our client is a global leader in innovative hearing care solutions and was founded in 1947. The headquarters are located in Stäfa, Switzerland.

To complement the Team, we are looking for a

**Reception & front desk employee (f/m/d)**

**Reception & Front desk**
- Greet and welcome visitors, employees, and suppliers with a professional and friendly attitude.
- Answer and direct incoming calls (8 to 5), take messages, and manage the switchboard.
- Receive and sort incoming mail and deliveries and distribute in the office
- Maintain a tidy and organized reception area.
- Handling of central mailbox (D/F/E), Visitor support, Guest list management, etc.

**Telephony Murten**
- Interface between Stäfa and Murten: unified management of the telephone

(telephone directory and data cleansing)
- Administration of the various mobile subscriptions via Sunrise
- Organization of new devices by ordering via Ariba
- Dect devices: organization of programming and activation
- Avaya Client: organization of installation and activation

**Security & Access + Safety at work**
- Ensure the security and safety of the facility by monitoring access and issuing visitor badges with Kaba access system
- Local Key user of the Kaba access system
- Interface between Stäfa and Murten
- Autonomous management of all accesses (employees and visitors).
- Support for installation of new software and subsequent
- Work with the Facility Manager to implement and maintain security protocols.
- Assistance in case of evacuation of the facility manager
- Handling of the Pharmacy, Emergency phones (5 in total)

**Office material and furniture**
- Ordering, accounting, inventory

**Administrative Support**
- Control and account assignment of invoices for Admin. / infrastructure with VIM Meeting room: complete service (drinks, chairs etc.),
- Billing credit card director R&D
- Catering concept FelFel: management of the corporate badge
- ConTracker: management of the contracts Desription (deputy)
- Pick-e-Bike offer and info on digital screens
- Travel support: SBB Business Portal & Egencia: National / International tickets user management)

**Event management**
- Organization of internal/external visits with the designated form (reservation of meeting room, program creation, ordering catering, transport, hotel, etc.)
- Townhall event coordinator (catering)

**Facility Manager Support**
- Autonomous workplace management by means of the ?COR Portal? tool.
- Contact person for suppliers (office furniture, interior greenery, various technicians...)
- Other building related tasks such as energy consumption monitoring, waste monitoring and collection organization, maintenance support, assist with inventory management)
- Assist in data entry, record-keeping, and maintaining facility-related files.

**Cafeteria**
- Cleaning the crockery in the morning, at lunchtime and in the afternoon
- Cleaning the cafeteria/kitchen
- Cleaning of cupboards and fridges
- Cleaning tables and chairs around the building
- Ordering and preparing catering for internal events
- Ordering and storage for the cafeteria (fruit, coffee, tea, sugar, milk, cream and other materials for the cafeteria)
- Contact person for cafeteria-related suppliers
- Supervision of the coffee machines + Quooker system (regular cleaning, organisation of service and repairs)
- FelFel: Administration of the corporate badge and contact person
- Responsible for the invoice run for the cafeteria
- Assistance with orders and the organisation of special events (by arrangement)
- Ordering cleaning products for the cafeteria (environmentally friendly products)

Nancy Sommer
Telefon: +41 58 255 31 02