Head of Quality Management

vor 1 Woche

Luzern, Schweiz GWF MessSysteme AG Vollzeit

**Head of Quality Management (all)**:

- Do you believe quality is not just a requirement and process, but a mindset? At GWF, we are committed to delivering products and solutions that redefine performance, efficiency, reliability, and customer satisfaction. As our Head of Quality Management, you will play a key role in shaping a culture of excellence that spans from component to product to solutions and services, from supplier to our global partner and manufacturing network. Join us in ensuring world-class quality at competitive cost levels - through innovation, digitalization, and strong partnerships built on competence, community and mutual respect.-
- **Your Key Responsibilities**- Lead and develop the company-wide Quality Management System in line with ISO 9001/14001/27001/45001 and relevant industry standards
- Inspire and empower an agile, high-performing quality team and foster a strong “zero-defect” culture across all functions
- Ensure hands-on implementation of quality objectives aligned with business strategy, customer requirements, and regulatory compliance
- Establish and monitor quality metrics, KPIs, and audit programs across production, supply chain, R&D, and customer interfaces - leveraging digital tools, data analytics, and AI-based monitoring for preventive quality assurance
- Drive product and process quality planning (APQP, PPAP) and continuous improvement initiatives (Lean/Six Sigma, RCA, PDCA, Kaizen, etc.)
- Strengthen end-to-end quality along the value chain, from smart product design to connected customer solutions, data, and services
- Collaborate closely with R&D, Production, Procurement, and Logistics to integrate quality in every phase of the value chain
- Ensure compliance with applicable regulations and certifications (e.g., MID/OIML, ISO 17025, and industry-specific standards)
- Manage internal and external audits and represent the company to regulatory authorities and certification bodies
- Implement risk assessment and mitigation strategies related to product, process, and service quality
- Coordinate recall processes, complaint handling, and corrective action management
- Act as the voice of the customer, ensuring satisfaction and long-term partnership through robust quality performance- **What You Bring**- Bachelor or Master Degree (Uni/FH) in Engineering, Quality Management, Industrial Management, or a related technical field
- Several years of experience in senior quality management roles, ideally within metering, energy, system technology, or automotive sectors
- Strong expertise in ISO 9001 and related quality standards and regulations
- Proven success in implementing and managing QMS across global organizations with strong methodological know-how
- Deep understanding of production processes, system integration, and solution-oriented business models
- Inspiring leadership and people development skills with a track record of building cross-functional teams
- Analytical mindset with a hands-on approach to problem-solving and process optimization combined with pragmatism and entrepreneurial drive
- Business fluency in German and English- **What We Offer**- A key leadership role with strategic influence in a dynamic, internationally operating, family-owned company
- A collaborative and innovative work environment with a strong team spirit
- A meaningful and socially valuable corporate purpose focused on long-term sustainability- **Interested?

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