Product Owner

VSHN is Switzerland's leading partner for DevOps, Container & Kubernetes. VSHN (pronounced like “vision”) helps software development teams make their software testable, deployable, scalable, operable in any cloud and as efficient and automated as possible.

We are a cross-functional team that brings together a diverse group of people, encouraging a culture of helping each other and collaborating as we work toward shared goals. As a Sociocratic Organization, we encourage people to be and to feel as if they are a vital part of our development as a company.

We believe in sharing know-how and responsibilities (see our open-source employee handbook).

We care about people's values and welcome all genders, ages, origins, looks and orientations.

**Your new role**:
A Product Owner coordinates all efforts to define, develop and maintain a specific product. One or more products from the VSHN product portfolio can be assigned to a Product Owner.

The role knows a product in all its details (functionality, limitations, and dependencies) and is interested in the underlying technology and keeps up-to-date with current upstream development.
- You will be involved in detailed product planning.
- Detailed product feature definition
- Prioritise and clean up backlog (Stories)
- Manage projects to kickoff, maintain, improve or extend the product
- Work together with stakeholders, for example, Service Managers of customers who are using a product.
- You will look over product maintenance.
- Write maintenance Epics and break-down in into Stories.
- Manage product upgrades
- Coordinate significant changes with a product manager, for example, vendor product discontinuation or major version upgrades.
- You will understand product know-how.
- Technical features and capabilities of the vendor product and the VSHN product
- Market positioning and competitor offerings
- You will understand the customer's needs.
- Learnings from customer needs
- Knows the customers and users of the product
- You will be a part of the engineering team
- Technical knowledge about the product
- Helps the team to make technical decisions
- You will write and maintain:

- Technical product documentation for the user of the product and the VSHNeers, together with the engineers of the product team.
- Product definition, with the Product Manager and Product Manager and Product Owners of other (dependent) products.
- You will support
- Inside sales, creating and updating product sheets and products in our ERP.
- Sales (especially the pre-sales engineer for a specific lead) when the product is part of a potential project.

**About Us**:
VSHN supports other developers in making their software testable, deployable, scalable, and operatable in any cloud as automatically as possible. We call this DevOps; other companies sometimes call it Site Reliability Engineering, Operation-, DevTools-, Automation

**Company culture**:

- We foster a culture of helping each other and working towards a common goal.
- As an Agile Organization with a flat hierarchy, we use patterns of Sociocracy 3.0 and want everyone to be a vital part of the development as a company.
- We believe in sharing know-how and responsibilities. Therefore, we document our work to help and support any team member.
- We care about people of all genders, ages, origins, looks, and orientations.
- We believe in transparency and open culture. Please find out more about working at VSHN in our public open-source employee handbook.

**This job is for you if**:

- You have previous experience in a Product Owner position
- You look forward to supporting us with the expertise you have gained over some years in a similar position, in areas of:

- Project management
- OpenShift 4, Rancher and all the Cloud Kubernetes.
- You enjoy writing technical product documentation.
- You like working as a team together with the engineers of the product teams, Stakeholders, Business Development and Inside Sales.
- You are willing to learn and grow and are curious about customer needs
- You are interested in what it means to live in a culture where we shift decision-making from people to reasoned arguments involving those affected.
- You have an enthusiastic and open manner and find your values and beliefs represented in our Handbook
- You can communicate fluently at business level in German and English

**What we offer**:

- VSHN offers great perks and great colleagues.
- If you’re interested, you can grow into new roles by taking on additional responsibilities and working with us in other areas.
- We live in a culture that enables working remotely and from home (even before COVID-19), but we love meeting at the office to connect and socialise.
- Like all VSHNeers, you receive a fixed monthly salary and phantom stock options in the company.

Please note we don’t work with recruitment agencies, and we’re looking for people with permission to work in Switzerland (Swiss/EU citizens and Swiss resident/work visa holders).