Communications Manager 80-100%

Are you a strategic communicator with a proven track record of crafting impactful messages for global audiences? Do you thrive on the opportunity to bring Zurich’s retail customer strategy to life for both employees and external stakeholders? If you excel in a dynamic environment, build trust with senior leaders, influence change, and tell compelling stories that engage people, drive change and highlight business success, we want to hear from you.

As a Communications Manager for Zurich Insurance Group, you will play a pivotal role in shaping our narrative and communication strategies. This role offers a unique platform to position Zurich as a leader beyond traditional insurance, focusing on getting closer to customers by delivering customized, proactive, and digital experiences so they are better prepared for the future.

**What you will do**
- Manage the development and implementation of innovative global communication strategies that bring Zurich’s retail insurance ambitions to life for employees and other stakeholders.
- Identify and articulate compelling business and customer success stories that resonate with both internal and external audiences, showcasing Zurich’s impact and achievements.
- Work closely with others to translate developments in the external landscape into business-relevant insights and messages, ensuring Zurich stays ahead in the industry.
- Create and execute inspiring communication plans across multiple platforms that foster employee engagement, awareness, and a sense of connection to Zurich’s mission and values.
- Collaborate with diverse Communications teams globally to craft messaging and campaigns aligned with Zurich’s objectives, creating a unified, consistent and compelling narrative and influencing others to drive impactful change together.
- Use data and analytics to measure the impact of communications initiatives, adjusting strategies to optimize engagement and effectiveness, ensuring continuous improvement and relevance.

**What you bring**
- At least five years in strategic communications roles (or a related field) within an international organization. Marketing and/or start-up experience is a plus.
- Able to think strategically while being hands-on in execution, including conducting market research and competitive analysis.
- Proven ability to execute communications/marketing campaigns across multiple channels and driving change and impact with an entrepreneurial spirit.
- Able to be resilient under pressure and thrive in a very fast-paced environment.
- Native-level fluency in English with the ability to write inspiring and engaging content across various platforms (e.g., internal, social media, websites).
- Proficient in using digital platforms and social media to create engaging communications.
- Excellent at managing, prioritizing, and organizing multiple topics, challenges, and deliverables.
- Strong ability to work collaboratively with cross-functional teams and manage relationships with internal and external stakeholders, including senior leaders.
- Skilled at advising and influencing stakeholders with clear, compelling messages that drive action.

**Additional Information**

At our Quai Zurich Campus, our culture and our people are what set us apart. We thrive on face-to-face interactions that drive collaboration, nurture our unique culture, and amplify our success. Enjoy the best of both worlds with the flexibility to work up to two days remotely per week within Switzerland, allowing you to balance personal commitments while excelling in your career. Please discuss your flexibility needs with us during your interview.

**Information for recruitment agencies**

**Why Zurich**

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): CH - Zürich
- Remote working: Hybrid
- Schedule: Full Time
- Recruiter name: Mélina Carnal