Cargo Sales

Vor 4 Tagen

Zurich, Schweiz Air Canada Vollzeit

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

Reporting to the Manager Cargo Sales, Switzerland, the Cargo Sales & Services Agent deals with cargo customers both on the operational and commercial sides.

**Key Function & Accountabilities**
- Handle incoming calls from the customers (booking of freight)
- Outgoing calls and inside sales duties
- Check of Dangerous Goods
- Monitoring of ULD movements, check of export documentation
- Perform NOTOC entries into Smartload system (weight and balance)
- Follow and adhere to Cargo procedures and policies
- Report any safety and/or security issue with regard to the cargo operations (shipments, equipment, loading, etc.)
- Administrative duties as required & directed by the Cargo Sales Manager
- Maintain a constructive continuous working relationship with all internal and external customers

Actual duties and responsibilities may include any or all of the functional duties & responsibilities listed above plus any other related tasks as assigned by the employee's superior.
**Qualifications**
- Post graduate degree or diploma in freight forwarding or airline is an asset
- Previous experience in cargo sales and/or services (6 - 24 months)
- Strong sales skills and customer service skills
- Self-motivated, autonomous, organized and results oriented personality
- Strong communication (written & oral) skills
- Good interpersonal effectiveness
- Computer literate
- Knowledge of dangerous Goods is an asset
- Knowledge of Cargo IT systems is an asset
- Fluent in English & German - French & Italian languages are an asset
- Driving license
- Shift work**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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