Key Account Manager

**Responsibilities**:

- Strategic account planning._ Develop plans and resource requirements to develop our potential and installed customers in the DACH region, to upsell and add new products. Analyze and measure account plans for customer and company success. Provide accurate forecasting for in and out quarter opportunities and quarterly revenue commitments. Be the primary owner of the customer and their liaison to GitHub, and act as an ambassador for the client internally within the GitHub organization

**_ Risk Management_**.**

Be able to identify risk, assess possible solutions, and propose the best option to fit both customers' and GitHub’s best interests.

**_ Network building_**.**

Be able to build a solid network at GitHub, Microsoft, and inside customers to ensure success. Work with technical product management, engineering, support, technical sales, customer success, and professional services to bring the full weight of GitHub to help customers.

**_ Manage by influence_**.**

Be a consensus builder inside GitHub, Microsoft, and at the customer to drive to agreed outcomes.

**_ Understand GitHub products and solutions_**.**

Understand how to counsel customers on best practices for leveraging GitHub products and services to become innovation leaders. Offer unique advice to encourage customers to think differently about their business and discover the true value of working with GitHub. Work programmatically with prospects and new customers on a set of metrics to show them how to improve their business by properly using GitHub products and services.

**_ Effective communicator and presenter_**.**

Be able to present to small and large groups of customers strategic ideas, work off script and be able to answer questions and challenges in live settings with key customers and partners.

**_ Deal process, objection handling and driving momentum_**.**

Understand how to map prospects and buying processes, help new buyers navigate deals to close, identify deal stakeholders, mobilizers and blockers in order to drive deal momentum to close. collaboratively strategize for solving deal-level challenges.

**_ Team with Solutions Engineering and Customer Success_**.**

Invest time in creating a functional team together with Solutions Engineering and Customer Success, our best teams are based on honest and transparent collaboration and communication

**Required Qualifications**:

- 5-10 years of successful enterprise software sales experience
- Business proficient in German language.
- Collaborative and team-oriented

**Preferred Qualifications**:

- Strong customer orientation, dedication, and passion for delivering a great customer experience
- Ability to assess customer needs and build valuable, trusted, relationships at all levels
- Coherent and convincing presentator
- Eloquent verbal and written communicator
- Business proficiency in French or Italian language is an added advantage.
- The ability to become fluent in GitHub's technology and the industry
- Consistent track record of aligning multiple resources to align with customer objectives
- Consistent track record of exceeding quota
- Willing to challenge the status quo, acknowledges issues and proposes possible solutions Considerate and motivated by the success of the team

Location: In this role, you can work remotely from anywhere in Switzerland.

LI-Remote

**Who We Are**:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

**Leadership Principles**:
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

**Why You Should Join**:
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.