Experience Partner Switzerland

Cognizant Moment helps our clients in their Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning, Employee Experience and Digital Experience Platforms.

**As a new role**, we are hiring an **Experience Partner in Switzerland** to join our growing team. This role will be based in our **Zurich office** and offers **hybrid work modality and regular travels in the DACH Region**(Switzerland, Austria, Germany).

**The Experience Partner serves at the core of demand generation for Cognizant Moment services** - balancing sales, solutioning, storytelling, and account management. This role is a key component of a broader Cognizant Moment Experience Partner organization including Proposal Response and Program/Project Management.

The combined organization measures its success on both **total contract value (TCV) targets and client satisfaction, with a particular goal to grow existing Cognizant clients in new buying centers.**

**Who you are**:

- Your role will involve identifying opportunities and winning incredible work that shapes the future of our clients’ digital products and strategies. You have a history of business development and sales, storytelling, and client/account management - serving as a **strategic advisor** and building trust over time.
- You may have **come from a digital agency or consultancy,** where you were a client partner/ account executive for one or more large accounts or served in some type of sales or solutioning role. **You have experience working with Life Science or Healthcare clients and knowledge of Digital transformations around Customer experience, Modern workplace, Learning, AI, Content and Marketing.**

**Your work at Cognizant Moment**
- **Generate demand**for Cognizant Moment offers - you’ll work to understand trends and align capabilities to leverage opportunities for the DACH clients. Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with clients to build on problem statements that serve as guideposts for innovative solutioning.
- **Build compelling solutions** for internal and external stakeholders and operations
- you will assemble and lead pursuit teams with appropriate skills to help your clients solve for their biggest challenges and address critical problem statements. You’ll be accountable for the story, the structure of the deal, and pricing/profitability.
- **Be a trusted advisor to your clients** - you’ll actively seek to establish relationships with key client stakeholders who focus on growth within marketing, technology & product, and business division leaders. And the impacted external stakeholders. You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients’ desire to look ahead and anticipate the evolving market.
- **Collaborate Across Cognizant** - you’ll be the point person to assemble skills - within Cognizant Moment and across the organization - to respond to client needs. You’ll work closely with internal account teams to plan and run existing clients. You’ll work with Consulting and other parts of Cognizant like Data, and Engineering, to ensure the best people are working toward an ideal solution.

**What you bring**:

- Strategic problem solving: ability to understand business challenges and requirements from the customer’s perspective, as well as industry trends, and translating them into experience solutions that generate growth
- Market/Industry prowess: Deep understanding of how the Digital Space works and years of experience working with clients (via agency, consultancy or other partner).
- Experience Expertise including**:Digital Experience Platforms as well as Design, Marketing, Content, Commerce, Learning**,
- Understanding of Product launch process and pre-commercialization stages as well as brand/product launch strategies
- Travel: as required to be onsite with various clients on a regular basis, with proximity to Zurich or Basel area as multiple clients are clustered there - other clients may also require some additional travel
- **Executive Presence**: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You’ll also need to be able to create your own compelling presentations, oral and written either **in German and in English**:

- Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice experts.
- Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Deep expertise in crafting pitches/proposals, GTM, and sales plans.

**What’s in it for you**:
You’ll get the chance to build industry leading digital experience solutions that shape millions of people’s lives around the globe. **You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Product