ERP Application Manager

vor 2 Wochen

Geneve, Schweiz ELCA Vollzeit

Are you looking for a new challenge in a dynamic and fast-growing company?

Following our success, we are expanding our ERP capabilities to whole Switzerland.

We are therefore looking senior functional consultants on ERP Application Manager for our office in Genève or Lausanne.

**In this role**:

- You will manage the support and maintenance of Microsoft Dynamics 365 projects with local customers and large international accounts.
- You define and implement the strategy for the transition phase on our implementation projects after the go lives.
- You will need to understand customer issues and strategies,
- When you can't handle fixes, you plan consultant activities to deliver bug fixes and enhancements according to the customer's schedule.
- You analyze support tickets to perform triage in order to plan its resolution by you or a consultant
- You guarantee the adequacy between the expressed needs and the implemented solution and synchronize the different functional and technical domains.
- You focus your trusted advisor relationship with your customers

**What we offer**:

- A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team
- Work at one of the leading Swiss IT service providers, leader in Microsoft technologies and Dynamics 365 (all Apps)
- Attractive prospects for career path & Personal development through training and coaching
- The chance to make a difference in peoples’ life by building innovative solutions
- Various internal coding events (Hackathon, Brownbags), see our technical blog
- Monthly After-Works organized per locations
- Good work-life balance (2 days per week from home)
- Attractive pension fund with 3 types of employees’ contributions
- Premium and worldwide coverage with Zurich insurance fully supported by the company
- 1/2 SBB fare abonnement
- Mobile and internet discount program

**About your profile**:

- You have a university degree or equivalent.
- You manage multiple customers at the same time leading team
- ERP world has no secrets for you
- You have (minimum) a first level of knowledge in D365 FO (Finance and/or SCM and/or Professional Services) and motivated to learn.
- You like to be in contact with customers and to work within a team
- You are enthusiastic, flexible and a strong team spirit
- Very good oral and written knowledge of French and English (German is a plus).
- Strong communication skills and interpersonal skills

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