Store Manager

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit
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Role Overview

Our Store Manager in Zurich will the first hire of Fisker in Switzerland. In a consequence he will be a pivot point to support, build & manage the go-to-market approach of the entire country for example with regards to after-sales & logistics partners, sales & admin processes, facility search, recruiting the team etc.

**Responsibilities**:
- Coordinate and support the go-to-market approach of the entire country and provide leadership, direction and coaching all members of the center+ team to ensure an outstanding and seamless experience for customers.- Assist with hiring and onboarding of Fisker Advisors and plan and coordinate shift schedules for Fisker Advisors.- Be a brand advocate; provide information to prospective customers about the Fisker brand, product, service and charging along with other aspects of Fisker ownership.- Ensure operational procedures are adhered to, answer customer enquiries as they arise, and support vehicle test-drives and monitor and ensure vehicles are properly prepared for test-drive purposes.- Work proactively to identify technical, operational and organization issues and seek partnerships for prompt resolution.- Driving business through customer engagement, brand education and lead generation and executing a best-in-class vehicle delivery experience.- Setting criteria and evaluating staff using performance-based metrics and close cooperation with on-site service team, HQ functions as well as external partners to assure best customer experience.- Lead facility related projects to deliver a smooth ramp-up of operations.

Basic Qualifications / Knowledge / Experience- Bachelor’s degree in business administration or similar field.- Minimum of 3 years of experience in a project management role ramping up complex projects.- Minimum of 3 years of experience in a sales-related managerial role.- Experience recruiting, hiring and retaining a team along with shift planning.- Strong leadership and customer management abilities- Customer service-oriented with experience managing business processes.- Excellent communication and interpersonal skills.- Native in German. Fluent in business English.

Preferred Attributes/ Competencies- Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.- Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.- Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way.- Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.- Analytical Thinking: Gather relevant information, identify key issues, compare data from various sources; draw appropriate conclusions to arrive at appropriate solutions.- Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.- Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.

Additional Requirements