Ecomm & Retail Intern

Be a dreamer, make the difference Join #VFInternship in our EMEA HQ in Stabio, Switzerland as DTC Intern for Smartwool & icebreaker.

**Eligibility Requirements**:

- **EU / EEA citizenship**:

- **Degree obtains later than December 2025**

**Let’s talk about the role**

As a Direct-to-Consumer Intern, you will support the Direct-to-Consumer team across both e-commerce and retail operations, contributing to the efficient execution of daily activities and the delivery of a seamless customer experience. You will have the opportunity to gain hands-on experience in key areas such as planning, allocation, and buying, supporting the team in driving performance across all DTC channels. With the brick-and-mortar channel being newly established, this role offers a unique chance to contribute to the development and growth of a new business area.

Get ready to make an impact Here’s what you’ll be responsible for joining our team as DTC intern:

- Support daily operations of the Owned & Operated store network (full-price and outlet) and assist with new store openings and retail expansion projects.
- Assist Planning & Allocation in stock monitoring, replenishment, and product allocation reporting.
- Support DTC Buying with assortment planning, seasonal buys, and product data accuracy.
- Analyse sales, performance, and customer data across e-commerce and retail to generate actionable insights.
- Help Retail Operations with store onboarding, process updates, and operational tools.
- Collaborate with Marketing, Finance, Planning, and Central Ops to understand DTC workflows.
- Assist with in-store activations and digital campaigns, including loyalty and community programs.
- Create regular updates to align stores staff and field teams on key business topics.
- Learn retail tech tools like POS, CRM, and analytics platforms.
- Build project management skills by supporting planning and execution of key initiatives.

**What you Bring**

You thrive in fast-paced, hands-on environments and are eager to contribute to the growth of emerging brands. You’re curious, analytical, and ready to roll up your sleeves to support a wide range of DTC functions. We are looking for someone who brings:

- A proactive, self-starting attitude with the ability to adapt quickly and take ownership of tasks in a dynamic setting
- Strong analytical thinking and attention to detail, especially when working with sales, stock, and performance data
- A natural curiosity for how retail and e-commerce operations work, from product flow to customer experience
- The ability to juggle multiple priorities and stay organized in a fast-moving environment
- A collaborative mindset and willingness to work across teams like Buying, Planning, Marketing, and Retail Ops
- A hands-on, solution-oriented approach to problem-solving and continuous improvement
- A genuine interest in the DTC business model and the opportunity to help shape a growing retail footprint

**What’s in it For You**

The VF EMEA Internship Program is a 12-month journey designed to develop and empower emerging talent at the start of their careers. As a company committed to unleashing human potential—fueled by the ideas, energy, and dedication of our people—you can expect a structured learning path and rich hands-on experience, including:

- _ Participate in dedicated skill-building workshops_
- _ Collaborate on an internal consulting group project_
- _ Gain on-the-ground insight about our brands during a store visit day_
- _ Connect through networking opportunities with peers and senior leadership_

By joining the Smartwool and icebreaker DTC team, you will:

- Learn how a DTC business operates across both e-commerce and retail, from product flow to customer experience
- Gain exposure to planning, allocation, and buying processes, and understand how commercial decisions are made
- Develop a strong understanding of retail operations and the key drivers behind store performance
- Build analytical skills by working with sales, stock, and customer data to support business insights
- Strengthen your cross-functional collaboration skills by working closely with teams like Marketing, Finance, and Central Operations
- Be part of an exciting retail expansion journey, contributing to the launch and growth of new stores
- Grow your project management capabilities by supporting real-time initiatives in a fast-moving environment

We want you to focus on what matters, that’s why we offer comprehensive benefits that encourage mental, physical, and financial well-being. You will enjoy:

- A supportive feedback-based culture where respect and integrity guide us
- An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities work together
- Being part of an iconic lifestyle brand in a multi-brand, multi country organization
- On-site gym offering health and well-being initiatives, break out areas with complimentary drinks
- A discount card with 50% on all VF brands

**Free