Sme Account Manager

**About Open Systems**

Open Systems delivers cybersecurity beyond expectations. We partner with organizations to boost the security performance of their digital transformations. Our award-winning Managed Detection and Response (MDR) and Secure Access Service Edge (SASE) services connect and protect customers today, while increasing their security maturity for tomorrow.

Open Systems’ Mission Control SOCs and NOCs are staffed by certified, outcome-obsessed engineers who provide 24x7 global coverage. They leverage a platform backed by data science and years of finetuning complex processes to better understand and reduce attack surfaces. Our deep expertise as a 5-time Microsoft Gold Partner accelerates and simplifies the path to security maturity by unlocking the value of existing investments in Microsoft security tools.

Deployed in nearly 10,000 locations across 184 countries, Open Systems has earned an out of this world 97% retention rate. No wonder our customers call it crazy good cybersecurity.

Join us and empower our team as a

**SME** Account Manager**

**Your Mission**

You will supervise relationships to our small and medium enterprise accounts with a focus on the DACH region. You will identify the slumbering potential in these accounts and help develop them into even bigger fans of Open Systems. Supported by an exceptional team of professionals on technical and sales side you will build and maintain long-term trust within your account portfolio. Your responsibilities include:
**Your key responsibilities**
- You acquire a thorough understanding of customer needs and requirements
- You develop trust relationships with customers to ensure highest satisfaction and long-term loyalty
- You advance these relationships by continuously proposing new solutions and seize new opportunities
- You know your customer portfolio by heart and know which opportunities to focus on
- You manage sales cycles from start to end and handle contract renewals
- You work in close cooperation with our technical teams in order to plan and close deals

**Your qualifications**
- 2-5 years of experience with value selling approach in IT environment (preferably in selling managed IT services)
- You have strong communication and interpersonal skills with a talent in building relationships with professionals of all organizational levels, incl. C-level
- You have a track record of successfully achieving quota targets
- You have excellent organizational skills and ability in problem-solving and negotiation
- You have a strong affinity with digitalization trends and cybersecurity
- Knowledge in the areas of Secure SD-WAN, Global Connectivity, Cloud deployments (IaaS, SaaS, PaaS), SOCaaS and Cybersecurity would be an advantage
- You are a fluent English and German speaker and proficient in writing
- Willingness to travel, especially in DACH region

**What We Offer**:
Want to join a crazy good cybersecurity team? You’ll be among people who believe in:
Caring PASSIONATELY about keeping our customers safe - We’re dedicated to solving problems. Whatever it takes.

Thinking UNCONVENTIONALLY to stay ahead - The world never fails to surprise us. So let’s surprise it first.

Doing the hard work to make things SIMPLE - Craft and hone something that delights in its simplicity.

Working COLLABORATIVELY to build success - The power of the team will always make us faster and better.

As a testament to this, Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career.

Come as you are We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status.

LI-HG2