Service Desk Specialist

Vor 3 Tagen


Baar, Schweiz SGS Vollzeit

Job DescriptionAre you passionate about delivering top-tier IT support and ensuring seamless technology experiences for users at all levels? At SGS, the world’s leading testing, inspection, and certification company, we’re looking for a Service Desk Specialist to join our dynamic IT team in Zug, Switzerland.This is a fantastic opportunity to work in a fast-paced, international environment where your technical expertise and customer-first mindset will make a real impact—especially supporting VIP and C-Level users. As a Service Desk Specialist at SGS you will:Ensure availability of the Service Desk Hotline (8am–6pm)Provide premium support to end users, including VIPs and ExCo membersDeliver occasional on-site support at CH LaboratoriesInstall and configure desktops, laptops, mobile devices, printers, and softwareManage and support Teams Rooms and meeting room technologiesTroubleshoot hardware, software, and network issuesSupport user account management in Active Directory and Azure ADMaintain documentation and contribute to continuous improvement initiativesQualificationsEssential:Strong knowledge of Windows 10/11, Microsoft 365, Exchange OnlineExperience with Active Directory, Azure AD, and Windows Server 2016+Familiarity with Cisco switches, wired/wireless networking, and patchingExperience supporting mobile devices and multifunction printersUnderstanding of ITIL-based service management and Microsoft security frameworksAbility to deliver training and support to end users with a customer-focused approachProficiency in English and German (French is a plus)2–3 years’ experience in IT support or service desk rolesDesirable:Swiss CFC (Certificat Fédéral de Capacité) or equivalentMicrosoft 365 Certified: Modern Desktop Administrator AssociateITIL v4 Foundation Certification



  • Baar, Schweiz SGS Vollzeit

    At SGS, we are the world's leading testing, inspection, and certification company, setting the global benchmark for sustainability, quality, and integrity. With a network of 2,650 offices and laboratories and a dedicated team of 97 000 employees, we work together to create a better, safer, and more interconnected world. Job Description Are you passionate...


  • Baar, Schweiz SGS Vollzeit

    A leading testing and certification company in Zug, Switzerland is seeking a Service Desk Specialist. In this role, you will provide exceptional IT support for VIP users and maintain service desk operations. The ideal candidate has expertise in Windows 10/11, Microsoft 365, and Active Directory, along with 2–3 years of relevant experience. Join a...


  • Baar, Zug, Schweiz SGS Vollzeit

    Company Description At SGS, we are the world's leading testing, inspection, and certification company, setting the global benchmark for sustainability, quality, and integrity. With a network of 2,650 offices and laboratories and a dedicated team of employees, we work together to create a better, safer, and more interconnected world.  Job Description Are...


  • Baar, Zug, Schweiz SGS Vollzeit

    At SGS, we are the world's leading testing, inspection, and certification company, setting the global benchmark for sustainability, quality, and integrity. With a network of 2,650 offices and laboratories and a dedicated team of employees, we work together to create a better, safer, and more interconnected world.Job DescriptionAre you passionate about...


  • Baar, Schweiz JobCourier Vollzeit

    Ein führendes Kundenservice-Unternehmen in Baar sucht einen Customer Service Specialist D/E/F (m/w/d) in Teilzeit. In dieser abwechslungsreichen Rolle kümmern Sie sich um Kundenanfragen, Auftragsabwicklung und die Pflege von Daten in SAP. Bewerber sollten Kaufmännische Grundausbildung, Erfahrung im Kundenservice und ausgezeichnete Sprachkenntnisse...


  • Baar, Schweiz EDV Werke AG Vollzeit

    About EDV Werke: EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions. Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate...


  • Baar, Schweiz JobCourier Vollzeit

    Customer Service Specialist D/E/F (m/w/d) 60% Join to apply for the Customer Service Specialist D/E/F (m/w/d) 60% role at JobCourier Einleitung Sie lieben den Kundenkontakt, jonglieren mühelos zwischen Deutsch, Französisch und Englisch und behalten selbst in hektischen Situationen stets den Überblick? Dann erwartet Sie hier eine abwechslungsreiche und...


  • Baar, Zug, Schweiz EDV Werke AG Vollzeit

    About EDV Werke:EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions.Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate ourselves...


  • Baar, Schweiz Partners Group Vollzeit

    What it's about We are seeking experienced professionals from accounting/audit backgrounds looking to broaden their expertise, or investment and fund structure specialists interested in operational exposure. This role offers the opportunity to join a dynamic, cross-functional team that interfaces with investments, client services, and operations across local...


  • Baar, Zug, Schweiz SIGMA7 GmbH Vollzeit

    Customer Service Specialist (m/w/d) D/E 100% 5 Tage alt Angaben zum Job Firma Job-Inhalt Wir suchen exklusiv für unseren Kunden – ein international führendes Unternehmen im medizinischen Bereich – eine engagierte und dienstleistungsorientierte Persönlichkeit zur Verstärkung des Customer Service Teams. Aufgaben Betreuung und Beratung der Kunden in...