Service Desk Specialist
Vor 4 Tagen
At SGS, we are the world's leading testing, inspection, and certification company, setting the global benchmark for sustainability, quality, and integrity. With a network of 2,650 offices and laboratories and a dedicated team of 97 000 employees, we work together to create a better, safer, and more interconnected world. Job Description Are you passionate about delivering top-tier IT support and ensuring seamless technology experiences for users at all levels? At SGS, the world’s leading testing, inspection, and certification company, we’re looking for a Service Desk Specialist to join our dynamic IT team in Zug, Switzerland. This is a fantastic opportunity to work in a fast-paced, international environment where your technical expertise and customer-first mindset will make a real impact—especially supporting VIP and C-Level users. As a Service Desk Specialist at SGS you will: Ensure availability of the Service Desk Hotline (8 am–6 pm) Provide premium support to end users, including VIPs and ExCo members Deliver occasional on-site support at CH Laboratories Install and configure desktops, laptops, mobile devices, printers, and software Manage and support Teams Rooms and meeting room technologies Troubleshoot hardware, software, and network issues Support user account management in Active Directory and Azure AD Maintain documentation and contribute to continuous improvement initiatives Essential qualifications Strong knowledge of Windows 10/11, Microsoft 365, Exchange Online Experience with Active Directory, Azure AD, and Windows Server 2016+ Familiarity with Cisco switches, wired/wireless networking, and patching Experience supporting mobile devices and multifunction printers Understanding of ITIL-based service management and Microsoft security frameworks Ability to deliver training and support to end users with a customer-focused approach Proficiency in English and German (French is a plus) 2–3 years’ experience in IT support or service desk roles Desirable Swiss CFC (Certificat Fédéral de Capacité) or equivalent Microsoft 365 Certified: Modern Desktop Administrator Associate ITIL v4 Foundation Certification Why SGS? Opportunity to work with a global leader in inspection, verification, testing, and certification. Collaborative and inclusive work environment. Competitive salary and benefits package. Opportunities for professional growth and development. Join Us At SGS, we are dedicated to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfil your potential. #J-18808-Ljbffr
-
Service Desk Specialist
vor 2 Wochen
Baar, Schweiz SGS VollzeitJob Description Are you passionate about delivering top-tier IT support and ensuring seamless technology experiences for users at all levels? At SGS, the world’s leading testing, inspection, and certification company, we’re looking for a Service Desk Specialist to join our dynamic IT team in Zug, Switzerland. This is a fantastic opportunity to work in a...
-
VIP IT Service Desk Specialist
vor 2 Wochen
Baar, Schweiz SGS VollzeitA leading testing and certification company in Zug, Switzerland is seeking a Service Desk Specialist. In this role, you will provide exceptional IT support for VIP users and maintain service desk operations. The ideal candidate has expertise in Windows 10/11, Microsoft 365, and Active Directory, along with 2–3 years of relevant experience. Join a...
-
Multilingual Customer Service Specialist
vor 2 Wochen
Baar, Schweiz JobCourier VollzeitEin führendes Kundenservice-Unternehmen in Baar sucht einen Customer Service Specialist D/E/F (m/w/d) in Teilzeit. In dieser abwechslungsreichen Rolle kümmern Sie sich um Kundenanfragen, Auftragsabwicklung und die Pflege von Daten in SAP. Bewerber sollten Kaufmännische Grundausbildung, Erfahrung im Kundenservice und ausgezeichnete Sprachkenntnisse...
-
Customer Service Specialist D/E/F
vor 2 Wochen
Baar, Schweiz JobCourier VollzeitCustomer Service Specialist D/E/F (m/w/d) 60% Join to apply for the Customer Service Specialist D/E/F (m/w/d) 60% role at JobCourier Einleitung Sie lieben den Kundenkontakt, jonglieren mühelos zwischen Deutsch, Französisch und Englisch und behalten selbst in hektischen Situationen stets den Überblick? Dann erwartet Sie hier eine abwechslungsreiche und...
-
Junior Sales Specialist
vor 2 Wochen
Baar, Schweiz EDV Werke AG VollzeitAbout EDV Werke: EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions. Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate...
-
Junior Sales Specialist
Vor 7 Tagen
Baar, Zug, Schweiz EDV Werke AG VollzeitAbout EDV Werke:EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions.Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate ourselves...
-
Investment Operations Specialist
vor 2 Wochen
Baar, Schweiz Partners Group VollzeitWhat it's about We are seeking experienced professionals from accounting/audit backgrounds looking to broaden their expertise, or investment and fund structure specialists interested in operational exposure. This role offers the opportunity to join a dynamic, cross-functional team that interfaces with investments, client services, and operations across local...
-
Junior Sales Specialist
Vor 5 Tagen
Baar, Schweiz EDV Werke AG VollzeitAbout EDV Werke: EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions. Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate...
-
Technical Services Intern
vor 1 Woche
Baar, Schweiz Aman Group Sarl VollzeitTechnical Services Intern - Baar, Switzerland - Construction & Technical Services - 2410 - Corporate Office - Switzerland **Job Description**: **POSITION OVERVIEW** The Technical Services Intern will be supporting the TS Europe team and reports into the Director of Design & Technical Services. The internship will assist in visualizing the Aman design...
-
Distribution and Logistics Specialist
vor 2 Wochen
Baar, Schweiz JobCourier VollzeitDistribution and Logistics Specialist Join to apply for the Distribution and Logistics Specialist role at JobCourier. 2 days ago – Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. About the Employer Manpower – Experis® is a global leader in IT professional resourcing, permanent recruitment, project...
