Senior Solution Architect Voice

vor 1 Tag

Zürich, Schweiz Coopers iET AG Vollzeit

Senior Solution Architect Voice

For our client, the leading pharmaceutical manufacturing company we are currently looking for a Senior Solution Architect Voice 

Job Description Summary

  • The Senior Solution Architect Voice is responsible for planning and designing the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
  • To globally design and implement Voice Infrastructure (MS Teams Voice, Skype for Business, Audiocode, Cisco Call Manager, Luware, Attendant Pro, etc.). Efficient operation of the Voice & Telephony Services. To ensure high availability and compliance of the IT-Infrastructure. Interact with external outsourcing providers

Job Description (Key Accountabilities)

  • Candidate will have strong working knowledge of CUCM, Cisco Voice gateways, Skype, and Teams voice
  • Candidate will support transition of CUCM, Cisco Voice gateways, and Skype to Teams voice solution
  • Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability
  • Operation of the above environment and ensure high availability
  • Accountability for delivery of Project work according to the overall standards and concepts
  • Technology scouting and run proof of concepts / Propose new solutions, liaise with vendors and define global IT infrastructure standards
  • Resolution of critical incidents and problems
  • Ensure Disaster/Recovery and maintain security of systems and unauthorized access to systems
  • Ensure that systems are implemented and documented in compliance with Lonza’s standards
  • Ensure documentation and compliance of corresponding IT-Infrastructure


Coopers iET AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

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