Aktuelle Jobs im Zusammenhang mit Senior Customer Success Manager - glattbrugg - ServiceNow
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Senior Customer Success Manager
vor 1 Woche
DayCrunch Glattbrugg -Opfikon Cherstrasse st Floor, Glattbrugg, Switzerland ServiceNow Vollzeit € 80'000 - € 120'000 pro JahrCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Executive
vor 2 Wochen
Glattbrugg, Schweiz ServiceNow VollzeitGlattbrugg - Flexible - June 16, 2025 - JB0061054 **Company Description**: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers,...
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Customer Success Executive
vor 2 Wochen
Glattbrugg, Schweiz ServiceNow Vollzeit**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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Customer Success Executive
vor 23 Stunden
Glattbrugg, Schweiz ServiceNow Vollzeit**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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Customer Success Executive
vor 1 Tag
DayCrunch Glattbrugg -Opfikon Cherstrasse st Floor, Glattbrugg, Switzerland ServiceNow VollzeitCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Strategic Enterprise Success Architect
vor 3 Wochen
Glattbrugg, Schweiz ServiceNow VollzeitA cloud service management company in Switzerland seeks a Customer Success Executive to lead post-sales activities and drive the digital transformation for high-profile enterprise accounts. The successful candidate will have extensive experience in SaaS and enterprise software, strong relationships with C-level executives, and the ability to deliver...
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Senior Platform Architect
vor 3 Wochen
Glattbrugg, Schweiz ServiceNow VollzeitJob Description You will be part of the Customer Excellence Group. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...
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Customer Engagement Director
vor 1 Woche
Glattbrugg, Schweiz ServiceNow Vollzeit**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
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Sr Staff Outbound Product Manager
Vor 7 Tagen
Glattbrugg, Schweiz ServiceNow Vollzeit**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
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Senior Communications Specialist
vor 1 Woche
Glattbrugg, Schweiz SR Technics Holding VollzeitWe are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer‑centric, and sustainable Engine focused MRO worldwide. Working...
Senior Customer Success Manager
vor 2 Wochen
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership. What You Get to Do in This Role: · Drive Business Outcomes: Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment. · Strategic Guidance: Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow's solutions with their business goals, and provide recommendations that drive both short-term and long-term success. · Customer Success & Adoption: Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention. · Create Tailored Success Plans: Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed. · Lead Issue Resolution: Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution. · Drive Innovation and Advocacy: Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow's broader initiatives. · Cross-Functional Collaboration: Partner closely with Sales,
