Senior Manager

At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition. Chain IQ is undergoing a transformation to strengthen its technology, data & AI foundations and to enhance resilience, trust, and innovation across its global procurement platform. As part of this journey, we are seeking a Senior Manager – IT Governance & Compliance Lead to establish and drive world-class governance, compliance, and assurance practices within the CTO Office. This role will act as a strategic integrator across technology, business, risk, and client ecosystems , ensuring that our IT operating model is robust, secure, and aligned with regulatory requirements (e.g., SOC 2, ISO 27001, DORA, AI Act). The candidate will be responsible for designing, implementing, and continuously improving governance frameworks, policies, and controls , while also ensuring effective execution and reporting to executive leadership, the Board, and strategic clients. The role is pivotal in shaping the CTO Office as a lighthouse function , bringing transparency, structure, and rigor to how technology is governed, monitored, and communicated internally and externally. Key Responsibilities 1. Governance & Control Framework Design, implement, and oversee IT governance models that ensure accountability, transparency, and alignment with Chain IQ’s Strategy 2030. Define and manage IT policies, standards, and procedures across areas such as cybersecurity, data management, architecture, vendor management, and software development lifecycle (including DevSecOps and MLOps). Establish clear reporting structures (KPIs, KRIs, dashboards) for executive and board-level visibility. 2. Compliance & Assurance Lead and coordinate key compliance programs (e.g., SOC 2 Type I & II, ISO 27001, GDPR, DORA obligations, AI Act readiness). Manage external assurance engagements with auditors, regulators, and client risk functions (e.g., UBS, Pictet, Swiss Re, KPMG). Drive continuous improvement in control effectiveness and ensure timely remediation of findings. 3. Risk Management & Client Trust Oversee IT risk management processes: identification, assessment, mitigation, and reporting. Act as a trusted partner to clients by ensuring transparency in Chain IQ’s IT risk posture and demonstrating compliance maturity. Build playbooks and client-facing materials to proactively communicate IT governance and compliance status. 4. CTO Office Leadership Serve as the engine room of the CTO Office , ensuring structured governance of the CTDO roadmap, initiatives, and reporting. Drive alignment across technology streams (Infrastructure & Workplace, Cybersecurity & Compliance, Data & AI, Business & Enterprise Applications, Innovation Hub). Ensure execution discipline: structured steering committees, decision logs, risk registers, and milestone tracking. Provide the CTO with structured updates and materials for the Group Executive Board, Board of Directors, and strategic client meetings. 5. Stakeholder Engagement & Culture Collaborate with Group Risk & Compliance, Legal, Internal Audit, and external partners (InfoGuard, Kyndryl, Microsoft, etc.). Promote a culture of accountability, compliance, and ethical technology use across global teams. Mentor and guide IT teams to embed governance and compliance practices into daily operations. Required Qualifications & Experience 10+ years of experience in IT governance, risk, compliance, or audit within professional services, financial services, or regulated industries. Proven track record in managing assurance frameworks. Strong understanding of enterprise IT environments, cloud architectures, cybersecurity, and data governance. Demonstrated ability to build and operate CTO-level governance structures and report effectively to senior executives and boards. Experience interacting with regulators, auditors, and C-level clients in high-trust environments Key Competencies Strategic Integrator: Ability to bridge business, risk, and technology agendas. Governance Excellence: Skilled in building structured, scalable, and pragmatic governance models. Client Trust Builder: Confident in engaging with strategic clients on IT risk, compliance, and assurance topics. Execution Discipline: Brings rigor, transparency, and follow-through to complex transformation programs. Influence & Communication: Strong executive presence; able to craft narratives and communicate clearly at board level. Leadership & Mentorship: Able to inspire teams and embed governance as a natural part of IT culture. Join a truly global team. We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together. Chain IQ – Create. Lead. Make an impact. Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.