Customer Service Executive
vor 22 Stunden
You are passionate about fragrances and storytelling? You are curious about the world?You want to join an innovative and fast-growing LUXURY company based in Geneva?This is your opportunity MEMO INTERNATIONAL is a family fragrance group established in 2007 with a portfolio of 3 niche perfume brands Memo Paris, Floraiku Paris and Hermetica Paris. We’re a company that genuinely cares about our people, our products, our clients, and the environment. High energy, creativity and an entrepreneurial spirit are essential qualities that animate every member of our team every day. We are poets. We are curious about the world. We love fragrances, we love to dream. If you have great eye, the ability to capture and highlight products and a quick learning pace, we want you on our team We are looking for a Customer Service Executive to join the Digital department of MEMO INTERNATIONAL by taking part in the development and monitoring of the team's projects. In charge of customer relations and logistics related to our e-commerce sites, you provide the best solution to each request and aim for excellence.WHAT YOU WILL DO Customer Service – B2C You manage all aspects of B2C operations, including order management, fulfillment, returns and refund processing.You are responsible for the satisfaction of our customers by responding to all emails received; you monitor customer feedback and address any issues promptly to enhance the overall experience.You coordinate the warehouse team and oversee daily order processing operations, ensuring efficiency and accuracy in fulfilling B2C orders.You work with the Social Media Manager to ensure consistency in terms of customer experience (adequacy of responses between customer service and social networks) and demonstrate proactivity to contribute to 360-degree satisfaction.You work on Customer Service growth, identify areas for improvement and develop strategies to address them, as well as implement automation solutions to streamline customer inquiries, order tracking, and issue resolution processes.You answer to chargebacks and are responsible for fraud management, develop and implement procedures to monitor and mitigate chargeback risks, ensuring compliance with industry regulations and best practices.
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Customer Service Specialist
Vor 2 Tagen
Geneva, Schweiz Cross Border Talents VollzeitLocations: Athens & LisbonWork Models: Remote Hybrid On-site We are currently looking for customer service specialists to join international teams based in Greece and Portugal. If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish,...
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Customer Service Specialist
vor 22 Stunden
Geneva, Schweiz Cross Border Talents VollzeitLocations: Athens & LisbonWork Models: Remote Hybrid On-site We are currently looking for customer service specialists to join international teams based in Greece and Portugal . If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish,...
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Client Service Executive
Vor 6 Tagen
/ Chemin de Grange-Canal, Geneva, Schweiz Barclays VollzeitJob DescriptionPurpose of the roleTo provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. AccountabilitiesCollaboration across multiple digital channels to personalise each interaction with a customer.Enhancing the bank's digital capabilities when current technology is...
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Head of Legal and Compliance
vor 3 Wochen
Geneva, Schweiz Page Executive VollzeitPage Executive Our client is an international, publicly traded FinTech with multiple, global locations. Page Executive Lead the Legal and Compliance function Advise Senior Management on legal and regulatory requirements Implement and execute the corporate risk and compliance strategy Ensure policies meet the Swiss regulator requirements and personally...
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CFO/CRO
vor 3 Wochen
Geneva, Schweiz Page Executive VollzeitPage Executive Our client is an international, publicly traded FinTech with multiple, global locations. Page Executive Member of the Executive Committee Lead finance & risk functions to ensure financial integrity and regulatory compliance Help ensure risk controlled growth of the Swiss operations Ownership of all statutory financial statements for annual...
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Executive Aviation/Operations Agents
vor 1 Woche
Cointrin, Geneva, Schweiz Swissport Vollzeit CHF 60'000 - CHF 80'000 pro JahrSwissport Executive Aviation, a division of Swissport International, operates Fixed Base Operations (FBOs) in Geneva and other key locations, providing premium ground handling and concierge services to the global community of private and corporate jet operators.Our daily operations require a team of dynamic, reliable, and customer-focused professionals...
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Account Executive M/F
vor 12 Stunden
Geneva, Schweiz STMicroelectronics VollzeitJob description ST is a global semiconductor leader delivering intelligent and energy-efficient products and solutions that power the electronics at the heart of everyday life. ST’s products are found everywhere today, and together with our customers, we are enabling smarter driving and smarter factories, cities, and homes, along with the next generation...
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Client Service Executive
vor 3 Wochen
Geneva, Schweiz HSBC Private Bank VollzeitBeing part of HSBC in Switzerland, you’ll help evolve and grow our business. This role supports the senior staff within sector/country to deepen client relationships and improve income generation through focused business development activities. Are you interested ? Do you have Previous experience in a Financial institution ? Do you enjoy to be part of a...
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Lead Machine Learning Engineer, Crypto Platform
vor 2 Wochen
Geneva, Schweiz AP Executive VollzeitMachine Learning Engineer AP Executive are working with an institutional-grade crypto intelligence terminal. They aim to provide comprehensive news coverage, research, and data products to industry participants. We are seeking a machine learning engineer with deep expertise in building production AI systems that handle complex, real-time data at scale. The...
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Account Executive
Vor 2 Tagen
Geneva, Schweiz STMicroelectronics VollzeitJob description ST is a global semiconductor leader delivering intelligent and energy-efficient products and solutions that power the electronics at the heart of everyday life. ST’s products are found everywhere today, and together with our customers, we are enabling smarter driving and smarter factories, cities, and homes, along with the next generation...
