Consultant Customer Experience
vor 2 Wochen
Job description Consultant Customer Experience & Service Design, Deloitte Digital Location : Zurich Work Pattern Percentage : 80-100% Shape the future of Switzerland’s digital transformation At Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with strong capabilities and proven methodologies to discover, envision, design, deliver and run leading digital solutions. Our technology and experience driven advisory and execution services create value for some of the most prominent names in Switzerland. How you can make an impact As a Consultant, you will gain hands-on experience from day one, supporting our client engagements to solve their most pressing challenges and opportunities surrounding digital transformation, customers, innovation, and technology strategies. In this role, you will be mainly responsible for: Applying Design Thinking and other user-centric methodologies to identify problems, ideate solutions and define strategic concepts Shaping the definition and development of digital products in an agile manner Supporting our clients in conceptualizing innovative end-to-end customer experiences across multiple channels – always with a focus on finding the sweet spot between users, business, and technology Being an intrapreneur and further shape your personal and professional skillset by engaging in internal initiatives you’re passionate about and where you can make a lasting impact Who We Are Looking For To be successful in this role, you should have: A master’s degree from a great university in business/economics, digital/design management, or STEM subjects 1-3 years of relevant work experience, with evidence of delivering experience-centric digital strategies and/or solutions Excellent presentation and communication skills with the ability to articulate business problems and digital experience solutions to stakeholders Your English and German is spotless, French is a strong advantage Ability to work effectively with a variety of clients and in challenging situations, establishing credibility and trust with stakeholders You’re a team player and able to collaborate closely with multidisciplinary teams such as designers, developers, business analysts, etc. You are excited by the value that digital solutions can unlock for users and businesses Your Team Join Deloitte Digital at an exciting time, as we take our fast-growing team to the next level - sitting at the intersection of Deloitte’s business consultancy and digital creative agency, backed by a strong global network and with access to experts in different fields and industries.
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Consultant Customer Experience
Vor 7 Tagen
Zürich, Zürich, Schweiz Deloitte VollzeitJob DescriptionConsultant Customer Experience & Service Design, Deloitte DigitalLocation: ZurichWork Pattern Percentage: 80-100%Shape the future of Switzerland's digital transformationAt Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with strong...
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Consultant Customer Experience
Vor 2 Tagen
Zürich, Schweiz Deloitte VollzeitJob description Consultant Customer Experience & Service Design, Deloitte DigitalLocation: ZurichWork Pattern Percentage: 80-100%Shape the future of Switzerland’s digital transformation!At Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with...
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Salesforce Lead Consultant
vor 1 Tag
Zürich, Schweiz RM IT Professional Resources AG VollzeitSalesforce Lead Consultant (m/w/d) - Customer ExperienceFür ein Beratungsunternehmen, das sein Salesforce-Team weiter ausbaut, suchen wir erfahrene Consultants, die Salesforce-Projekte von der ersten Analyse bis zur erfolgreichen Einführung begleiten. Die Rolle richtet sich an Personen, die sowohl fachlich denken als auch technisch verstehen, wie...
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Zürich, Zürich, Schweiz Deloitte Vollzeit CHF 80'000 - CHF 120'000 pro JahrJob DescriptionLocation: Zurich, SwitzerlandWork Pattern Percentage: 80-100%Shape the future of Switzerland's digital transformationAt Deloitte Digital, our vision is to be at the forefront of value creation by elevating how our clients interact with their customers. We combine deep industry focus with strong capabilities and proven methodologies to...
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Customer Experience Program Manager
vor 24 Stunden
Zürich, Schweiz Microsoft Vollzeit**Overview** Microsoft is a company where innovators converge to collaborate, envision transformative possibilities, and elevate their careers to unparalleled heights. In a cloud-enabled world, Microsoft fosters innovation, openness, and boundless opportunities. We are seeking a Principal Program Manager to join the Dynamics 365 Customer Experience and...
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Customer Experience Program Manager
vor 1 Tag
Zürich, Zürich, Schweiz Microsoft VollzeitOverview Microsoft is a company where innovators converge to collaborate, envision transformative possibilities, and elevate their careers to unparalleled heights. In a cloud-enabled world, Microsoft fosters innovation, openness, and boundless opportunities. The Business & Industry Copilots organization is experiencing rapid growth and oversees the...
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Candidate & Consultant Experience Lead
Vor 7 Tagen
Zürich, Schweiz LHH VollzeitA global consulting firm in Zurich is seeking a Candidate & Consultant Experience Specialist fluent in English and French. This dynamic role focuses on enhancing candidate experiences, maintaining smooth operations, and providing high-level administrative support. Ideal candidates will have at least 2 years of administrative experience, exceptional...
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Logistics & Customer Experience Coordinator
vor 1 Woche
Zürich, Schweiz Vitamin Well VollzeitAn expanding beverage company in Zurich, Switzerland is seeking a Logistics and Customer Service Coordinator. You'll manage orders, ensure customer satisfaction, and coordinate logistics operations in a fast-paced environment. Ideal candidates have 1-2 years of relevant experience, fluency in German and English, and a structured, detail-oriented mindset. The...
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Trainee Customer Experience
vor 1 Woche
Zürich, Schweiz Jobs CH VollzeitTrainee Customer Experience & Digital Product Über den Job Shape the future of Switzerland’s digital transformation! At Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with strong capabilities and proven methodologies to discover, envision,...
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Customer Experience
Vor 7 Tagen
Zürich, Schweiz Zurich 56 Company Ltd VollzeitEin führendes Versicherungsunternehmen in Zürich sucht einen Customer Experience Advisor, um Kundenkontakt zu pflegen und loyale Beziehungen zu entwickeln. Sie bieten ein angenehmes Arbeitsumfeld mit festem Gehalt und flexiblen Arbeitszeiten. Es werden starke Verkaufspersönlichkeiten gesucht, die auf Muttersprachenniveau Deutsch sprechen und idealerweise...
