Senior People Operations Manager

Vor 6 Tagen

Zug, Zug, Schweiz TN Switzerland Vollzeit
Job Description

We are seeking an experienced professional to join our Regional HR Europe Team in Zug. The team is responsible for recruitment, talent acquisition, employee onboarding and offboarding, performance management, compliance with labor laws, payroll and benefits administration, and HR process improvement.

Key Responsibilities
  • Act as the first point of contact for employee-related questions and concerns
  • Independently advise and support business and employees on all HR processes
  • Supervise and train new team members
  • Manage external providers and budgets related to HR operations
  • Manage complex employee relation cases with support from Regional/Local Head HR
  • Support business with personnel-related matters and handle less complex employee relation cases
  • Have solid knowledge of country labor laws, immigration, and regulations
  • Apply regional labor laws, regulations, and global policies for the region
  • Propose, draft, and implement process, policy, and document upgrades
  • Use data to make proposals for improvement and drive decision-making
  • Contribute to and lead projects, defining plans and ensuring smooth roll-out of new processes and procedures
  • Facilitate knowledge transfer and onboarding for team members
  • Collaborate and provide support to recruitment experts to ensure operational efficiency
Requirements
  • Proven experience working in HR Operations or a related field for at least 5 years with increasing levels of responsibility, Bachelor's degree (or equivalent) in HR or a related field
  • Proven experience in managing projects relating to process, systems, and/or control improvements with a highly organized and structured work approach and strong understanding of HR processes
  • Strong interpersonal skills for effectively supporting and advising employees and businesses on HR matters
  • Effective communication and presentation skills while collaborating, communicating, and presenting to stakeholders across different functions and all levels of seniority in an international setting
  • Experience in coaching more junior members, while providing proactive, constructive upward and downward feedback
  • Proficiency in English and German is required

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