Store Manager Lead

Vor 3 Tagen

Interlaken, Bern, Schweiz Gi Group SA Vollzeit

Store Manager Lead is responsible for leading a dynamic team and inspiring them to achieve outstanding results, enhance customer experiences, and drive sales.

Key responsibilities include:

  • Team Leadership
    • Recruit, integrate, and train new employees.
    • Inspire team passion for the brand and enhance customer service.
    • Support skill development and employment during sales.
    • Organize and conduct meetings with the assistant store manager.
    • Evaluate performance and development of team members.
    • Build trust and address issues, acting as a neutral mediator in conflicts.
  • Sales Management
    • Ensure and monitor team contributions during sales.
    • Set and achieve sales goals.
    • Boost key performance indicators (KPIs).
    • Prioritize daily tasks and challenges.
    • Lead by example in service and customer care.
    • Maintain product knowledge and ensure a unique purchase experience.
    • Provide regular customer services and prevent theft.
  • Brand Presentation
    • Ensure a safe, tidy, and clean store environment.
    • Enhance customer experience through store atmosphere.
    • Organize and execute visual merchandising.
    • Educate team on visual merchandising standards.
  • Store Operations
    • Plan and schedule teamwork.
    • Optimize expenditures affecting the operating statement.
    • Ensure compliance with cash register procedures.
    • Analyze results and execute plans based on indicators.
  • Store Organization
    • Monitor and organize material reserves and back office.
    • Handle logistical tasks and product flow specifications.
    • Propose stock adjustments based on volume and capacity.
    • Confirm orders and ensure optimal stock replenishment.
    • Organize and execute inventory, ensuring security and hygiene.

The ideal candidate should meet the following professional requirements:

  • Education in retail sales or as a sales coordinator.
  • Experience in store management or as an assistant store manager.
  • Customer-oriented and friendly.
  • Initiative and PR/marketing experience.
  • Proficient in sales strategy and numbers-oriented.
  • Committed to representing the brand.
  • Languages: German and English, any other language is a plus.

Benefits include:

  • Work in an international, diverse, and dynamic team.
  • Be at the forefront of watch industry innovation.
  • Personnel discount on a wide selection of products.
  • Potential for an open-ended contract based on performance.
  • Development and training opportunities.
  • Contribution to health insurance costs.

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