Customer Service Coordinator

Vor 4 Tagen


BaselPratteln, Basel-Land, Schweiz DSV Road GmbH Vollzeit

We are seeking a highly motivated and organized Customer Service Coordinator to join our team at DSV Road GmbH. As a key member of our Customer Desk, you will be responsible for providing exceptional customer service and support to our Swiss export customers.

Your primary goal will be to maximize customer satisfaction and optimize the customer experience by handling national and international customer inquiries in a timely and efficient manner.

Key responsibilities include:

  • Handling customer inquiries via email and phone
  • Processing customer orders and conducting customs clearance checks
  • Collaborating with internal departments to ensure smooth shipment processes
  • Managing customer complaints and feedback

To succeed in this role, you will need to possess excellent communication skills, both written and verbal, and be proficient in German and English. You should also have a strong understanding of logistics and transportation operations.

If you are a driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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