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Global Head of Retail Operations

vor 2 Monaten


Biel, Bern, Schweiz Swatch Group Vollzeit

About the Role

We are seeking a highly experienced and skilled International Retail Director to join our team at Swatch Group. As a key member of our organization, you will be responsible for implementing retail strategies that align with our company's overall strategy.

Key Responsibilities

  • Develop and implement retail strategies that drive business growth and profitability
  • Set and achieve qualitative and quantitative objectives for each boutique
  • Establish sales and expense budgets for the retail division and ensure they are met in line with Swatch Group's policies
  • Suggest and execute retail distribution policies that align with our overall distribution strategy
  • Provide recommendations on product, communication, merchandising, and customer experience strategies
  • Lead and manage the Retail HQ Team
  • Develop and implement processes and structures for the retail division
  • Prepare management reports for the retail division
  • Visit boutiques regularly and participate in events

Requirements

  • Proven experience in luxury retail management, with a minimum of 10 years of experience
  • University degree or equivalent
  • Excellent knowledge of technology, office programs, databases, and how they work

Desirable Skills

  • Fluent in English and French; any additional language is a strong advantage
  • Good communication skills to transmit messages to retail employees and within Swatch Group departments
  • Willing and flexible to travel up to 30%