Customer Experience Coordinator

vor 3 Wochen


Genf, Genf, Schweiz Gi Group SA Vollzeit
Gi Group SA Job Opportunity

We are seeking a highly skilled Runner - Sales Assistant to join our team in Geneva. The successful candidate will provide exceptional customer service, support the sales team, and maintain the store's inventory.

About the Role
  • Deliver required items on time to Sales Associates.
  • Provide timely updates to Sales Associates regarding order status and delivery arrangements.
  • Perform various administrative tasks to maintain and update client records.

The ideal candidate will be responsible for ensuring seamless customer experiences by providing sales administration and support to the sales team, as well as maintaining and stocking the store.

Key Responsibilities
  1. Maintain accurate client records and perform data entry tasks as needed.
  2. Assist Sales Associates with stock management and ensure timely deliveries.
  3. Support the Sales team in maintaining client correspondence via email or phone calls.

We are looking for an individual who is committed to providing excellent customer service, has strong interpersonal skills, and can work effectively in a team environment.

Requirements
  • Fluency in French and English (spoken and written).
  • Strong communication and problem-solving skills.
  • Ability to work under pressure and adapt to changing situations.

A competitive salary of CHF 45,000 - CHF 55,000 per annum reflects the importance we place on this role in delivering exceptional customer experiences.



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