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Technical Lead Customer Support Engineering Professional

Vor 7 Tagen

Stäfa, Zürich, Schweiz TN Switzerland Vollzeit
Job Overview
Sr. Technical Lead - Customer Support Engineering

In this challenging role, you will be responsible for leading a team of experienced customer support engineers at TN Switzerland. As the ideal candidate, you possess a strong understanding of the aerospace MRO business and have a proven track record in leadership roles.

Key Responsibilities
- Develop and continuously improve the Engine Maintenance Program (EMP) to optimize process efficiency, reduce shop visit costs, and minimize turnaround times
- Collaborate with engine manufacturers and vendors to ensure smooth operations
- Partner with Product Management to enhance our service offering to customers

Requirements
- BSc in Aeronautical or Mechanical Engineering or a related scientific/technical discipline
- Strong understanding of the aerospace MRO business or related maintenance business
- Proven leadership experience and ability to drive performance culture within the team
- Excellent communication and presentation skills, with a strong focus on achieving results

What We Offer
- Attractive position in a global and dynamic company
- Competitive employment conditions and opportunities for professional and personal development