IT-Support Specialist
Vor 4 Tagen
Wir suchen einen Junior IT-Supporter, der unsere Kunden mit professionellem Technik-Service unterstützt. Du wirst Teil unseres agilen Teams und bist für die Entgegennahme und Koordination von Kunden-Supportanfragen verantwortlich.
Aufgaben:
- 1st- und 2nd-Level-Support für Microsoft Windows, Microsoft 365, VDI-Systeme (Horizon, Citrix) und Sophos Firewall
- Überwachen des Monitoring-Systems und Alert-Management im Security Operations Center
- Durchführen von Wartungsarbeiten
Qualifikationen:
- Abgeschlossene Lehre als Informatiker EFZ oder gleichwertige Ausbildung
- Erste Kenntnisse im Supportbereich
- Analytisches Denkvermögen sowie eine hohe Selbstorganisation
- Motivation zur persönlichen und fachlichen Weiterentwicklung
- Empathie und respektvoller Umgang mit Kollegen und Kunden
- Verhandlungssichere Deutsch – und gute Englischkenntnisse in Wort und Schrift
Leistungen:
- Festanstellung direkt bei unserem Kunden
- Möglichkeit für Remote-Arbeit von zu Hause
- Grosse Gestaltungsfreiheit und abwechslungsreiche Aufgaben
- Agiles Umfeld mit unkomplizierten Strukturen
- Unterstützung bei Aus- und Weiterbildungen
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