IT-Support Specialist

Vor 4 Tagen


Zürich, Zürich, Schweiz univativ Schweiz AG Vollzeit

Wir suchen einen Junior IT-Supporter, der unsere Kunden mit professionellem Technik-Service unterstützt. Du wirst Teil unseres agilen Teams und bist für die Entgegennahme und Koordination von Kunden-Supportanfragen verantwortlich.

Aufgaben:

  • 1st- und 2nd-Level-Support für Microsoft Windows, Microsoft 365, VDI-Systeme (Horizon, Citrix) und Sophos Firewall
  • Überwachen des Monitoring-Systems und Alert-Management im Security Operations Center
  • Durchführen von Wartungsarbeiten

Qualifikationen:

  • Abgeschlossene Lehre als Informatiker EFZ oder gleichwertige Ausbildung
  • Erste Kenntnisse im Supportbereich
  • Analytisches Denkvermögen sowie eine hohe Selbstorganisation
  • Motivation zur persönlichen und fachlichen Weiterentwicklung
  • Empathie und respektvoller Umgang mit Kollegen und Kunden
  • Verhandlungssichere Deutsch – und gute Englischkenntnisse in Wort und Schrift

Leistungen:

  • Festanstellung direkt bei unserem Kunden
  • Möglichkeit für Remote-Arbeit von zu Hause
  • Grosse Gestaltungsfreiheit und abwechslungsreiche Aufgaben
  • Agiles Umfeld mit unkomplizierten Strukturen
  • Unterstützung bei Aus- und Weiterbildungen

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