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Operational Excellence Lead

vor 2 Monaten


Genf, Genf, Schweiz SonarSource Vollzeit

About the Role

We are seeking a highly skilled Business Transformation Specialist to join our team at SonarSource. As a key member of our organization, you will play a critical role in driving business growth and improvement through process optimization and change management.

Key Responsibilities

  • Partner with cross-functional teams to develop and implement business transformation roadmaps, prioritizing initiatives based on strategic business value.
  • Support the execution of transformation initiatives by managing projects, improving operational frameworks, and establishing standardized approaches.
  • Monitor and enforce the execution of operational frameworks, identifying areas for continuous improvement.
  • Establish and provide training on project execution standards, ensuring consistency across teams.
  • Support project qualification and submission, providing visibility to management on project status.

Business Analysis & Project Management

  • Lead and coordinate projects with cross-functional teams, utilizing standardized approaches.
  • Review, improve, and map business processes (RACI, Playbooks).
  • Review, improve, and define organizational guidelines, policies, and FAQs.
  • Support the implementation, testing, and training of business tools.
  • Define and monitor hypercare activities.

Business Partnership

  • Kick-off relationships with business units.
  • Define business roadmaps and support their execution.

Monitoring

  • Define and monitor business process metrics.
  • Handover and support business process monitoring.

PMO

  • Qualify and prepare project submissions.
  • Submit key projects for review and approval.
  • Report and consolidate on key projects portfolio.
  • Close key projects.
  • Define, document, and roll out business standards.

About You

We are looking for a highly experienced Business Transformation Specialist with a strong background in internal process review and improvement for a fast-growing business. You will have:

8+ years of experience in business process review and improvement.Experience working in international, cross-functional, agile, and complex projects.Excellent analytical, communication, problem-solving, and presentation skills.Experience in working in consulting services is a plus.Masters-level qualitative methods.Fluency in English, both written and spoken. French is a plus.Service/UX Design experience and exposure to high-growth business is a plus.Hands-on team player and strong relator.Positive attitude toward change.

Why SonarSource

  • We value a safe work culture - founded in respect, kindness, and the right to fail.
  • We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work.
  • Work-life balance - a healthy work-life balance is very important at Sonar.
  • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life's important moments.
  • We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success We're happy to support all employees in this journey if desired.