Aktuelle Jobs im Zusammenhang mit Service Delivery Coordinator - Lausanne, Waadt - Batgroup
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Retail Marketing Coordinator
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Retail Marketing Specialist
vor 3 Wochen
Lausanne, Waadt, Schweiz Helen of Troy VollzeitAbout the RoleThe Retail Marketing Specialist will provide day-to-day support and assistance to the Retail Marketing team in implementing activations and education projects. This role will facilitate the execution and delivery of strategic brand marketing campaigns into Retail environments, bringing our EMEA vision to life in key channels while enabling...
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Rights Activation Coordinator
vor 2 Monaten
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Retail Marketing Professional
vor 1 Monat
Lausanne, Waadt, Schweiz Helen of Troy VollzeitAbout the RoleThe Retail Marketing Specialist will provide day-to-day support and assistance to the Retail Marketing team in implementing activations and education projects. This role will facilitate the execution and delivery of strategic brand marketing campaigns into Retail environments, bringing the EMEA vision to life in key channels while enabling...
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Para Development Program Coordinator
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Retail Marketing Specialist
vor 1 Monat
Lausanne, Waadt, Schweiz Helen of Troy VollzeitAbout the RoleThe Retail Marketing Specialist will provide day-to-day support and assistance to the Retail Marketing team in implementing activations and education projects. This role will facilitate the execution and delivery of strategic brand marketing campaigns into Retail environments, bringing the EMEA vision to life in key channels while enabling...
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Retail Marketing Specialist
vor 2 Monaten
Lausanne, Waadt, Schweiz Helen of Troy VollzeitAbout the RoleThe Retail Marketing Specialist will provide day-to-day support and assistance to the Retail Marketing team in implementing activations and education projects. This role will facilitate the execution and delivery of many of the strategic brand marketing campaigns into Retail environments, to bring our EMEA vision to life in key channels while...
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Rights Activation Coordinator
vor 3 Wochen
Lausanne, Waadt, Schweiz International Olympic Committee VollzeitMain ResponsibilitiesAs a Rights Activation Coordinator, you will be responsible for performing a variety of tasks related to the Rights Activation (RA) function. This includes developing and implementing a Co-Creation operational framework for activation development, building strong relationships with clients, and delivering the approval process for TOP...
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Rights Activation Coordinator
vor 2 Monaten
Lausanne, Waadt, Schweiz International Olympic Committee VollzeitMain ResponsibilitiesThe Rights Activation Coordinator will perform a variety of tasks related to the Rights Activation function, as well as other departmental responsibilities to gain a solid fundamental working knowledge of IOC Television and Marketing Services.Approvals and Co-Creation of ActivationsBuild strong relationships with assigned clients and...
Service Delivery Coordinator
vor 2 Monaten
Batgroup is a leading provider of cleaning services, and we're seeking a highly skilled Customer Experience Associate to join our team. As a key member of our operations team, you will be responsible for ensuring the successful execution of cleaning services and coordinating between our cleaners and our customers.
Key Responsibilities- Onboard new customers and manage existing relationships to ensure high levels of satisfaction and retention.
- Amend cleaning schedules as needed to meet customer and agent requirements.
- Ensure accurate information is captured in our systems to enable seamless planning, execution, and billing of cleaning services.
- Process customer complaints and quality issues in a timely and professional manner.
- Support the onboarding and training of new agents, providing guidance and feedback as needed.
- Provide administrative support, including answering level-one questions regarding payroll and contracts.
- Coach our cleaners on customer feedback to ensure continued high-quality service delivery.
- Fluent in French and English (German is a plus).
- Ability to handle customer complaints and provide solutions-oriented responses.
- Excellent communication and telephone etiquette skills.
- Attention to detail, speed, and accuracy in performing tasks.
- Proactivity and ability to work with minimal supervision in a fast-paced environment.
- Social, friendly, and motivated attitude.
- Fast learner with ability to multitask and adapt to changing priorities.
- Hands-on personality with ability to work effectively in a team environment.