IT Service Management Specialist
Vor 6 Tagen
We are seeking a skilled ServiceNow Developer to join our team in Switzerland and contribute to our mission of delivering innovative ServiceNow solutions.
The ideal candidate will have a strong background in IT Service Management (ITSM) and experience with ServiceNow development and implementation.
Responsibilities:
- Design, develop, and implement ServiceNow solutions that align with business objectives
- Collaborate with cross-functional teams to analyze requirements and deliver scalable solutions
- Ensure best practices and compliance with IT governance policies
- Develop and customize ServiceNow applications, modules, and workflows
- Implement and optimize ITSM processes, including Incident, Change, Problem, and Request Management
Requirements:
- Minimum 2 years of experience in ServiceNow development and implementation
- Strong knowledge of ITSM frameworks and ServiceNow best practices
- Experience with Service Catalog, Flow Designer, and Workflow automation
- Familiarity with integration methodologies (REST/SOAP APIs)
- Ability to translate business needs into effective ServiceNow solutions
- Fluent in German (B2 level or higher) – essential for client communication
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