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Client Engagement Representative

vor 1 Woche


Zürich, Zürich, Schweiz PXL Vision AG Teilzeit
About the Job

We are looking for a Technical Support Assistant to act as the first line of response for client issues. In this role, you will work closely with clients to troubleshoot and resolve technical problems via ticketing systems.

Key Responsibilities
  • Serve as the first point of contact for client issues.
  • Troubleshoot technical issues focusing on Rest APIs and system architectures.
  • Manage and prioritise multiple support tickets to meet service-level agreements.
  • Communicative person that enjoys working with customers directly and listening to their concerns.

This role is part-time and highly flexible, making it ideal for those who want to gain real-world experience in a tech environment while balancing other responsibilities.