Talented Payment Professional Wanted for Cash Management Role
vor 1 Woche
Are you passionate about working in the FinTech industry and have a strong background in payments?
About Amnis Treasury Services AGWe are a dynamic and rapidly growing FinTech company based in Zurich, with a client base exceeding 2500 companies across Europe. Our mission is to reshape international banking for businesses.
Job OverviewWe are seeking an experienced payment professional to join our Cash Management & Payment team as a Cash Management Specialist. In this role, you will be responsible for managing payment investigations, overseeing the chargeback process, and ensuring timely follow-up of payment transactions.
This is a great opportunity to leverage your expertise in the payment industry and contribute to the growth and success of our company.
Key Responsibilities- Monitor payments to ensure accurate and timely processing, resolving any delays quickly
- Conduct thorough payment investigations in all currencies
- Independently coordinate payment inquiries and compliance requests with banking partners
- Represent cardholders' interests against unjustified claims by merchants worldwide
- Gather evidence and prepare chargeback dossiers
- Manage the entire chargeback process from dispute initiation to scheme decision
- Collaborate with internal departments and partner banks to deliver top-notch service
- Commercial or equivalent education with at least 2 years of experience in the payment industry
- Familiarity with the card industry is an asset
- Strong analytical and problem-solving skills
- Able to work independently and accurately under pressure
- Excellent communication and interpersonal skills
- IT affinity: comfortable working with various banking tools and software applications
- Bilingual: German and English proficiency within the team, with additional languages welcome
- A supportive and dynamic work environment with short decision channels
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