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Games Experience and Engagement Strategist
vor 2 Wochen
Career Opportunities:
Job SummaryThe Comité International Olympique (CIO) is seeking a highly skilled Games Learning Engagement and Experience Manager to join its team. As a key member of the Games Insights and Learning (GI&L) programme, you will play a critical role in designing and delivering engaging learning initiatives, fostering stakeholder engagement, and promoting the GI&L programme through targeted campaigns.
Main Responsibilities:
- Stakeholder Engagement and Learning Programme Definition
- Collaborate with the Senior Games Insights and Learning Manager and advisors/vendors to deliver GI&L experiential learning and engagement activities.
- Design and implement comprehensive stakeholder engagement strategies that align with organisational goals, ensuring tailored messaging for different audience segments.
- Ensure alignment and integration with Games edition leads in coordinating and delivering GI&L activities in their Organising Committee for the Olympic Games (OCOG).
- Learning Experience Design and Development
- Lead the design and development of impactful learning experiences such as the Operational Readiness Observers Programme (OROP), Observers Programme (OBP), and Games Evaluation, ensuring meaningful and participant-learning-need-aligned outcomes.
- Support stakeholders across the Games Management Team (GMT) to adopt central learning tools like the Games Learning Platform and best practices through targeted engagement campaigns.
- Communication and Reporting
- Own internal and external communications with stakeholders related to GI&L activities, crafting clear and engaging messaging that drives participation.
- Prepare and deliver reports, presentations, and recommendations, tailoring content for different audiences to maximise impact.
- Project Management and Coordination
- Manage project tracking and reporting, ensuring milestones and deadlines are met while proactively identifying and addressing risks.
- Support key meetings and workshops, handling logistics, technology setup, agenda planning, and documentation of key actions.
- Provide hands-on support when needed, including administrative tasks, scheduling, and coordination to ensure seamless GI&L programme delivery.
- Strategic Alignment and Continuous Improvement
- Stay informed on the strategic objectives and evolving priorities of the Olympic Movement to ensure content aligns with the organisation's overarching vision.
- Specific Games-time Responsibilities
- Support the Senior Games Insights and Learning Manager in delivering GI&L experiential learning activities in the lead-up to the Games.
- As part of the OROP and Observers Programme delivery teams, play an integral role in close partnership with the host OCOG, IOC stakeholders, and external partners to deliver the on-site programmes.
- Manage the selected technology solution(s) for the experiential learning activities to ensure up-to-date information and participant management.
- Manage on-site delivery logistics and design changes as necessary in collaboration with the Senior Games Insights and Learning Manager.
- Proactively assess and prevent issues and mitigate risks.
- Support the Senior Games Insights and Learning Manager when needed as the main point of contact for GI&L Games-time activities.
Requirements
- A university degree in management, communications, learning and development, or a related field is required.
- A master's degree in sport management, organisational development, or a related field is desirable, indicating a higher level of expertise and understanding of the industry.
- Proficiency in English is essential, both written and spoken, as it is the primary language of communication in international settings.
- Knowledge of additional languages can be advantageous, especially in a multicultural environment like the Olympic Movement, facilitating better communication with diverse stakeholders.
- Strong proficiency in MS Office 365 applications (e.g., Outlook, Word, Excel, PowerPoint, SharePoint) for effective communication, data management, and presentation.
- Familiarity with learning management systems and technology solutions for participant management and engagement.
- Experience with project management tools like Smartsheet or similar applications to track project progress and manage tasks efficiently.
- Demonstrated experience in designing and implementing stakeholder engagement strategies and campaigns, including the ability to analyse target audiences and tailor messaging accordingly.
- Ability to design and deliver experiential learning activities that are interactive and tailored to the needs of participants, ensuring effective learning outcomes.
- Skills in analysing insights and trends to inform decision-making and enhance learning initiatives, including the ability to prepare and present reports that communicate findings effectively.
- Exceptional planning and prioritisation skills to manage multiple projects simultaneously, ensuring that deadlines and milestones are met.
- Proficiency in identifying potential risks and developing strategies to mitigate them proactively, ensuring smooth programme delivery.
- Ability to adjust to changing circumstances and new information quickly, demonstrating resilience in a dynamic environment.
- Strong critical thinking skills to address challenges with a solutions-oriented mindset, finding innovative solutions to complex issues.