Gastronomic Experience Manager

Vor 2 Tagen


Zürich Kreis, Schweiz FIVE Zürich Switzerland Vollzeit

About FIVE Zürich Switzerland

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We are a renowned hotel and resort operator that sets the standard for excellence in customer service. Our award-winning team is dedicated to providing an unforgettable experience for our guests, and we're looking for talented individuals to join us in this endeavor.

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Job Description

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We're seeking a dynamic and experienced individual to join our front office team as a Souschef (m/f) ASIAN JAPANESE EXPERIENCE. As a key member of our team, you will be responsible for delivering exceptional guest experiences by ensuring seamless check-ins, luggage handling, and room assignments.

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You will work closely with our management team to develop constantly evolving service goals and provide accurate information about hotel facilities, activities, promotions, and happenings in the city. Your organizational, communication, and leadership skills are essential in anticipating colleagues' needs and delivering a hospitality experience that goes above and beyond.

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Key Responsibilities

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  • Knowledgeable about hotel facilities, updated on activities, promotions, and happenings in the hotel/city to provide accurate information.">
  • Ensure that the front entrance and Bell Desk are manned continuously, and driveways and entrance areas are clean, safe, and free of traffic always.">
  • Retrieve guest items from cars, busses and vans using safe handling techniques.">
  • Navigate bell cart through public areas and guest room corridors.">
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Requirements

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To succeed in this role, you must have proven experience in a highly active environment, excellent verbal communication, interpersonal, and leadership skills. You should also be highly organized, results-oriented, and able to work well under pressure. A good level of English and German is required, with a Swiss work permit holder/EU passport holder and driving license holder (category B) being a plus.

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Benefits

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We offer attractive incentive schemes, rapid career advancement opportunities, and a team-spirited work environment that fosters creativity and innovation. If you're passionate about delivering exceptional guest experiences and are committed to excellence, we encourage you to apply for this exciting opportunity.



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