Business Analyst CRM Specialist

vor 4 Wochen


Genf, Genf, Schweiz Synechron Switzerland Vollzeit

Your role as a Business Analyst CRM Specialist at Synechron Switzerland will be to strengthen our team by identifying requirements and process specifications, collaborating with project teams to ensure adherence to schedules and budgets. You will serve as the primary interface between technology and specific business areas, working closely with subject matter experts to define functional specifications and evaluation criteria for business solutions.

Your responsibilities will include:

  • Collaborating with subject matter experts to define functional specifications and evaluation criteria for business solutions.
  • Identifying needs by describing them in detail, including their boundaries and limitations.
  • Breaking down solutions into manageable, independent components to facilitate easier implementation.
  • Serving as a point of reference for the business needs of our internal and external clients, ensuring their requirements are clearly defined and validated.
  • Working together with architects to set up and maintain a clear mapping of the functions fulfilled and those needed by the information system.
  • Outlining the tests required to validate the functionalities of a solution and assisting in generating the necessary documentation.
  • Helping in leading the potential RFI/RFP process and acting as a 3rd level of support by ensuring team coordination and clear status reports.


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