Team Lead
vor 1 Monat
Werde Teil unseres starken Teams
Wir suchen einen motivierten und erfahrenen Team Lead, der unser Kunden-Service-Team in der Schweiz weiterentwickeln und ausbauen möchte. Als Teil unseres internationalen Teams wirst du die Anfragen der Konsumenten aus der Schweiz bearbeiten und die operativen Prozesse im Kunden-Service-Team stetig weiterentwickeln.
Was du bei uns bewegen kannst:
- Ausbau und disziplinarische sowie fachliche Leitung eines Kunden-Service-Teams
- Stetige Weiterentwicklung der operativen Prozesse im Kunden-Service-Team
- Sicherstellung der souveränen Kommunikation des Teams mit Mandanten und Konsumenten
- Koordination der Anfragen der Konsumenten zu den richtigen Ansprechpersonen
- Sicherstellung der wirtschaftlich effektiven Bearbeitung der Akten und Pflege der CRM-Systeme
- Empathische und fördernde Führung eines engagierten Teams
Was du dafür mitbringen solltest:
- Erfolgreiche abgeschlossene kaufmännische oder dienstleistungsorientierte Berufsausbildung oder ein qualifiziertes Studium
- Mehrjährige Erfahrung im telefonischen Kunden-Service in der Inkasso- oder FinTech-Branche
- Starke Motivationsfähigkeit für die Führung eines engagierten Teams
- Ausgezeichnete Schweizerdeutsch- und sehr gute Englischkenntnisse
Was wir dir bieten:
- Herusfordernde, abwechslungsreiche Aufgaben
- Individuelle Entwicklungsangebote und eine transparente, wertschätzende Feedbackkultur
- Ein internationales Team mit professionellen Kolleg*innen und starken Expert*innen
- Flexible Arbeitszeitgestaltung und Möglichkeit von zu Hause aus zu arbeiten
-
Team Leader
vor 4 Wochen
Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Company 81 - Manulife Data Services Inc. As a Team Leader, you will be responsible for leading a team of professionals in a fast-paced and dynamic environment.Key ResponsibilitiesLead a team of professionals to achieve business objectives and goalsDevelop and...
-
Team Leader
vor 2 Monaten
Zürich, Zürich, Schweiz Tiffany & Co. VollzeitJob Summary:Tiffany & Co. is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of retail professionals to achieve sales targets and provide exceptional...
-
Team Leader
vor 1 Monat
Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our team at Company 81 - Manulife Data Services Inc. The successful candidate will be responsible for leading a team of professionals in a fast-paced and dynamic environment.Key ResponsibilitiesLead a team of professionals to achieve business objectives and deliver high-quality...
-
Team Leader
vor 2 Monaten
Zürich, Zürich, Schweiz Tiffany & Co VollzeitJob Summary:Tiffany & Co. is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of sales associates and ensuring exceptional customer service and sales results.Key Responsibilities:Retail Excellence: Execute exceptional retail performance to ensure sales and service execution,...
-
CAD Team Lead
vor 1 Woche
Zürich, Zürich, Schweiz IC Resources VollzeitCAD Team LeadRole Summary:We are seeking a skilled CAD Team Lead to join our IC Resources team in Switzerland. This role involves overseeing design implementation across multiple sites and ensuring successful tape-outs. As a CAD Team Lead, you will manage a diverse EDA/CAD/PDK team, including hiring, scheduling, upskilling, and mentoring. Your...
-
Restaurant Team Leader
vor 2 Monaten
Zürich, Zürich, Schweiz Hyatt Corporation VollzeitRestaurant Team LeaderWir suchen einen erfahrenen Restaurant Team Leader, der unsere Gäste mit erstklassigem Service begeistern kann. Als Teil unseres Teams bist du verantwortlich für die Leitung und Koordination des Restaurantteams, die Durchführung von Leistungsbeurteilungen und die Schulung und Motivation des Teams.Aufgaben:Leitung und Koordination des...
-
Observation Team Lead
Vor 6 Tagen
Zürich, Zürich, Schweiz coprin service ag VollzeitStrengthen Our Observation UnitCoprin Service AG is looking for a motivated individual to join our professional observation team in the regions of Zürich, Oftringen AG, and Basel. As an Observation Team Lead or Observant, you will be responsible for leading observation groups and organizing and conducting surveillance operations with a high degree of...
-
Berater für unser LEAD-Team
vor 2 Wochen
Zürich, Zürich, Schweiz Implement Consulting Group VollzeitUnsere Führungskraft für das LEAD-TeamWir suchen eine motivierte und engagierte Person, die in unserem LEAD-Team in Zürich arbeiten möchte.Aufgaben:Wir fördern den Aufbau und die Entwicklung unserer LEAD-Practice in der Schweiz.Wir treiben Business Development-Aktivitäten voran und nutzen unsere Netzwerke, um neue Kunden zu gewinnen.Wir leiten Projekte...
-
Claims Team Lead
vor 2 Monaten
Zürich, Zürich, Schweiz AXA Group VollzeitJob SummaryWe are seeking an experienced Claims Team Lead to join our team in Switzerland. As a Claims Team Lead, you will be responsible for leading a team of claims professionals and managing a portfolio of complex claims.Key ResponsibilitiesLead a team of claims professionals and manage a portfolio of complex claimsDevelop and implement claims strategies...
-
Berater für unser LEAD-Team
vor 2 Monaten
Zürich, Zürich, Schweiz Implement Consulting Group VollzeitÜber unsDie Implement Consulting Group ist eine der erfolgreichsten Unternehmensberatungen in Skandinavien mit über 1.250 Beratern. Wir bauen unsere Präsenz in der Schweiz weiter aus und suchen motivierte Kollegen, die gerne in interdisziplinären Teams arbeiten und dazu beitragen, unsere nationalen und internationalen Kunden fit für die Zukunft zu...
-
Strategic Team Leader
Vor 3 Tagen
Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. VollzeitAbout the Role:The Team Leader will be responsible for leading a team of professionals in a fast-paced environment.Key Responsibilities:Lead and manage a team to achieve business objectives.Develop and implement strategies to improve team performance.Collaborate with cross-functional teams to drive business results.Mentor and coach team members to enhance...
-
Senior Team Leader
vor 2 Monaten
Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. VollzeitAbout the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at Company 81 - Manulife Data Services Inc.Key Responsibilities:Lead and manage a team of team leaders, providing guidance and support to ensure seamless operations.Conduct regular performance reviews and provide constructive feedback to team members.Develop and...
-
FXMM Team Lead
vor 1 Monat
Zürich, Zürich, Schweiz CH10 - BJB Bank Julius Baer & Co. Ltd. VollzeitJoin Our Team as a Team Head FXMMWe are seeking a highly motivated and experienced Team Head to lead our FXMM & PM Processing team within the Treasury & Payments department of Banking Operations. As a key member of our team, you will be responsible for ensuring daily business readiness and providing high-quality services to our clients.Your Key...
-
Software Development Team Lead
vor 1 Woche
Zürich, Zürich, Schweiz Wetzel Personalberatung AG VollzeitSoftware Development Team Lead RoleWe are seeking an experienced Software Development Team Lead to join our team at {company}.This position will oversee the development of software solutions and lead a team of software engineers.Key responsibilities include:Leading software development teams to deliver high-quality software solutionsMentoring and guiding...
-
Berater für unser LEAD-Team
vor 2 Wochen
Zürich, Zürich, Schweiz Implement Consulting Group VollzeitUnsere StellenbeschreibungWir suchen einen motivierten und engagierten Berater, der sich für Change Leadership und Organisationsentwicklung begeistert. Als Teil unseres LEAD-Teams in Zürich wirst du die Entwicklung unserer LEAD-Practice in der Schweiz vorantreiben und Business Development-Aktivitäten durchführen. Du wirst Projekte bei unseren Kunden...
-
Senior Team Leader
vor 4 Wochen
Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. VollzeitAbout the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at Company 81 - Manulife Data Services Inc. As a Senior Team Leader, you will be responsible for managing team leaders and serving as a liaison for the Operations Manager.Key ResponsibilitiesReview team performance and provide corrective action plans, perform...
-
Team Leader
Vor 6 Tagen
Zürich, Zürich, Schweiz Tiffany & Co. VollzeitJob ResponsibilitiesDrive Retail Excellence by executing exceptional retail performance, ensuring sales and service execution, and reinforcing sales strategy.Execute Operational Excellence by ensuring quality and quantity of stock, understanding compliance, and leading by example.Lead Team Spirit by demonstrating collaboration, trust, integrity, fairness,...
-
Analytics Team Lead
vor 1 Tag
Zürich, Zürich, Schweiz Digitec Galaxus AG VollzeitWe are seeking an experienced leader to oversee our analytics team. The ideal candidate will have a strong technical background and excellent communication skills.The successful candidate will be responsible for guiding a cross-functional team of analytics and machine learning engineers while actively contributing to various initiatives.The team lead will...
-
Team Leader
vor 1 Monat
Zürich, Zürich, Schweiz Tiffany & Co. VollzeitJob DescriptionResponsibilitiesDrive retail excellence by executing exceptional sales and service performance to meet sales and business objectives.Lead operational excellence by executing exceptional operational performance to ensure quality and quantity of stock, compliance, and back of house operations.Foster a team spirit by demonstrating collaboration,...
-
Team Leader
vor 1 Monat
Zürich, Zürich, Schweiz Tiffany & Co. VollzeitJob DescriptionResponsibilitiesDrive retail excellence by executing exceptional sales and service performance to meet sales and business objectives.Lead operational excellence by executing exceptional operational performance to ensure quality and quantity of stock, compliance, and back-of-house operations.Foster a team spirit by demonstrating collaboration,...