Global Change and Adoption Lead

vor 2 Wochen

Basel, Basel-Stadt, Schweiz Lonza Vollzeit

Job Title: Global Change and Adoption Lead

Location: Remote/Hybrid

Lonza, a global leader in life sciences, seeks a skilled Global Change and Adoption Lead to develop and implement change management strategies that maximize employee adoption and minimize resistance in the context of a technical ERP system implementation on a global scale.

Key Responsibilities:

  • Lead and direct Change and Adoption activities to contribute to the successful delivery of program/projects related to the implementation of S4H (project Nexus).
  • Facilitate and maintain strong working relationships with key stakeholders and sponsors to support collaboration and the exchange of information to build on new and existing relationships, influence outcomes, and enhance organizational capacity to manage end-user experience.
  • Provide expert advice on the change impact of proposed processes, solutions, functionality or workflows will have for end-users and leaders utilizing quantitative and qualitative methods; and facilitate the development of strategies and tactics to address gaps, risks and issues.
  • Clearly communicate the case for change and value proposition, using a set of actionable and targeted change management and communication tools based on agreed strategies and methodologies.
  • Collaborate with project teams, to integrate change management activities into the overarching "Project Nexus" program and schedules, and for the execution of these activities by employees, managers and business leaders.
  • Work with project managers to develop strategies for the monitoring, evaluation, reporting and improvement of all change related aspects of program/project specifically relating to risks and contingency management.
  • Provide leadership and coaching in the change and adoption methodology to program/project team members, key internal and external stakeholders and sponsors.
  • Manage, support and attend relevant stakeholder meetings eg sounding boards and steering committees to help identify potential resistance and risks, and support business leaders with mitigation strategies.
  • Apply a structured methodology and lead change management activities
  • Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Enable the design, development, delivery and management of key communications.
  • Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Support training efforts

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