Director of Client Services, Pharmaceutical Industry

Vor 7 Tagen


Basel, Basel-Stadt, Schweiz Ipsos Vollzeit

Key Responsibilities:

  • Drive business growth through strategic account development and management.
  • Lead client relationships and interactions throughout the project lifecycle, ensuring exceptional service and delivery.
  • Develop and execute proposals and pitches for complex projects, leveraging expertise in research design and methodology.
  • Collaborate with internal and external stakeholders to deliver high-quality research projects, from setup to execution.
  • Contribute to achieving financial targets by growing existing and new client relationships.

Requirements and Qualifications:

  • Proven experience in the pharmaceutical or life sciences industry.
  • Expertise in developing and maintaining client relationships, with a track record of business development success.
  • Ability to design research methods tailored to client business needs and product life cycles.
  • Strong knowledge of quantitative and qualitative research methodologies, with a willingness to stay up-to-date on new approaches.
  • Desirable: experience with innovative research methods and a passion for working across various clients and disease areas.
  • Native or fluent English language proficiency.
  • Excellent communication and interpersonal skills, with the ability to engage with clients and stakeholders at all levels.
  • Alignment with Ipsos' core values, including a commitment to teamwork, idea-sharing, and knowledge exchange.

About Ipsos Healthcare:

  • Ipsos Healthcare serves the pharmaceutical, biotech, medical device, and technology industries, providing research and consulting services throughout the project lifecycle.
  • The Healthcare Service Line offers expertise in therapeutic areas, including Oncology, Autoimmune, Rare Diseases, Virology, and more.


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