VIP Guest Management Coordinator

Vor 3 Tagen


Lausanne, Waadt, Schweiz UEFA Vollzeit

Job Information

About the Role:

We are seeking a highly skilled and dynamic individual to join our Guest Management & Protocol team as a VIP Guest Management Coordinator. In this unique opportunity, you will be on-site at the stadium for up to 5 weeks implementing and delivering the VIP programme at a high level in accordance with the agreed guest experience concept and service levels.

This is an excellent chance to contribute to a major event and gain hands-on experience in the world of VIP management. If you're looking for a challenging role that requires strong communication and organisational skills, we want to hear from you

Key Responsibilities:

  • Representing UEFA Guest Management & Protocol, ensuring the implementation of all UEFA protocol guidelines and procedures and managing the operational implementation and delivery of the UEFA Women's EURO 2025 VIP programme at venue level
  • Ensuring that all staff are aware of the entire venue flow of VIP guests, official hospitality guests and any other target group flow that may be relevant
  • Working closely with the hospitality, concessions and VIP managers to ensure that all VIP areas are set up and ready to welcome guests in accordance with VIP operational plans
  • Liaising with other projects such as event transport to ensure a smooth guest experience
  • Setting up the VIP seating area, ensuring that head rests are placed according to the latest seating plan approved by the VIPS project team at UEFA headquarters
  • Delivering training and briefings to guest hosts and volunteers
  • Attending protocol meetings the day before each match with representatives of the colleagues at UEFA headquarters, other participating teams, the host city and other protocol offices
  • Overseeing all VIP access control points and VIP Welcome Zones, guaranteeing their functionality and troubleshooting when necessary


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