Platform Operations Manager

vor 1 Woche

Zürich, Zürich, Schweiz Crypto Finance AG Vollzeit

Job Title: Trading Platform Manager

About Us: Crypto Finance AG is a leading provider of digital asset solutions to institutional clients. Our team is passionate about innovation and continuous learning, and we're looking for a skilled Trading Platform Manager to join our dynamic team.

Job Summary: We're seeking a highly motivated Trading Platform Manager to oversee the operation, support, and continuous improvement of our trading platform. The ideal candidate will have at least 3 years of experience working in banking, brokerage, or fintech industry, with experience in working with systems dealing with Crypto or FX spot and derivatives products.

Key Responsibilities:

  • Platform Operations: Oversee the day-to-day operations of the trading platform, ensuring high availability, stability, and performance.
  • Production Issue Management: Monitor and resolve production issues, ensuring minimal disruption to trading activities.
  • Client Support and Integration: Work with institutional clients to support platform integration, troubleshoot issues, and provide technical assistance.
  • System Configuration: Configure and maintain platform settings based on business and client requirements.
  • Ticket and Backlog Management: Open, track, and manage tickets for both production issues and platform improvements, while maintaining and prioritizing the backlog.
  • Platform Optimization: Continuously evaluate platform performance and ensure implementation of improvements to enhance reliability, speed, and scalability.
  • Project Management Support: Assist in managing ongoing product initiatives, acting as a deputy for the Product Manager when needed, and ensuring that platform upgrades are delivered on time.
  • Stakeholder Communication: Collaborate with internal teams (engineering, trading, operations,) external clients and vendor partners to ensure the platform meets business needs and resolves issues promptly.
  • Security and Compliance: Ensure that the platform adheres to all relevant security, regulatory, and compliance requirements.

Requirements:

  • At least 3 years of experience in managing trading platforms or similar systems.
  • Strong understanding of trading technologies, including order management systems, market data, and execution tools.
  • Experience with production issue resolution and system configuration.
  • Familiarity with ticketing systems and backlog management.
  • Ability to support clients with technical integrations and troubleshooting.
  • Experience in trading cryptocurrencies is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Benefits:

  • Join a dynamic and innovative team in the fintech industry.
  • Work on cutting-edge digital asset solutions for institutional clients.
  • Collaborate with experienced industry leaders and professionals.
  • Enjoy a flat hierarchy and a culture of knowledge sharing.
  • Participate in weekly company meetings and bi-weekly knowledge pooling sessions.
  • Work in a modern infrastructure with a central working place in Zurich.

Culture:

We prioritize innovation, continuous learning, collaboration, and entrepreneurial spirit. Our values include excellence, delivery, ownership, passion, and unity.

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