Global Client Service Specialist

Vor 6 Tagen


Zürich, Zürich, Schweiz Deutsche Bank Vollzeit
Job Summary:

We are seeking a skilled Business Analyst Associate to join our Service Executive Team in Zurich.

In this role, you will work closely with Relationship Managers and Client Service Executives to provide expert advice and support in delivering excellent client service.

Responsibilities:
  • Provide advice and support to Relationship Managers and Client Service Executives in internal activities.
  • Take ownership of assigned processes and activities, ensuring continuous improvement of service quality.
  • Understand internal support functions' needs in terms of internal policies and regulatory requirements.
  • Support other groups of expertise / team members in the delivery of their activities when faced with increased workload.
Requirements:

To succeed in this role, you will require:

  • Meticulous, methodical, and concise, with a strong attention to detail.
  • Strong team player, able to meet tight deadlines and multi-task.
  • Client-oriented, with high service standards and attitude.
  • Solution-oriented, eager to help improve processes.
  • Basic knowledge of Bank's products and services.
  • Fluent (written and oral) in English; other languages are a plus.
  • Four to five years of Financial Services experience in a service role and/or a college degree.


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