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Administrative Team Member

vor 1 Woche

Basel, Basel-Stadt, Schweiz MDPI AG Vollzeit

We are seeking a motivated and organized Administrative Team Member to join our team. As a member of our administrative team, you will be responsible for providing administrative support across various departments, ensuring smooth operations. You will be the first point of contact for external queries via email and contact forms, handle support inquiries via phone, email, and Intercom, and maintain internal systems.

About MDPI

At MDPI, we believe in fostering a collaborative and inclusive team environment. We offer a range of benefits, including flexible working hours, opportunities for professional growth, and a supportive team culture.

Main Responsibilities:
  • Reception Management:
    • Act as the face of MDPI by ensuring professional reception services.
    • Welcome clients, prospects, and visitors with a friendly and service-oriented attitude.
    • Manage incoming phone calls, ensuring they are answered or transferred professionally.
  • General Administration:
    • Handle a variety of administrative and organizational tasks.
    • Manage incoming and outgoing mail efficiently.
    • Oversee the organization of office resources, including food, drinks, and supplies.
    • Coordinate bookings for restaurants, lunches, and off-site locations.
    • Assist in planning and organizing employee events.
  • Support Services:
    • Serve as the first point of contact for external queries via email and contact forms.
    • Handle support inquiries via phone, email, and Intercom, resolving or redirecting them as needed.
    • Maintain and update internal systems and manage data efficiently.

Requirements

  • Qualifications:
    • Educational Background: KV/Administrative degree or equivalent.
    • Experience: Proven work experience of at least 2 years in an administrative role, ideally with office support responsibilities.
  • Skills:
    • Independent and proactive worker with excellent organizational and time management abilities.
    • Strong communication skills in both written and spoken German and English.
    • Dynamic team player with exceptional interpersonal skills and attention to detail.
    • Friendly, service-oriented mindset with a proactive attitude.
    • Adaptable to working in a fast-paced, deadline-driven, and international environment.
  • Availability:
    • 40% role with working days on either Monday & Tuesday or Tuesdays & Fridays, including holiday coverage for up to 5 weeks per year.