Facilities Management Expert for Tech Sector
Vor 3 Tagen
We are seeking a highly skilled Facilities Lead Coordinator to join our growing Facility Management organization at a client in the Technology sector in Zürich (ZH).
Responsibilities- Service Charge Accounts: Control and manage service charge accounts where appropriate, providing monthly report data to Account Manager.
- Client Satisfaction: Ensure Client satisfaction by being responsible for achieving client SLA and driving acceptable service delivery performance.
- Legislative Compliance: Ensuring compliance with legislative, Client and CBRE health, Safety and environmental requirements. Sharing of best practice.
- Fully Integrated FM/Projects Delivery: Work with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery.
- Culture and Customer Service: Establishment of in-depth knowledge of client culture with particular focus on Real Estate and Site Organisation. Development and implementation of Customer Service strategy for location.
- Team Management: Maintain a motivated team by management and personal development of all local based staff. Organising monthly team meetings.
- Operational Management: Overall operational management within designated site area. Reception, Post room, Cleaning, Security & Specialist Sub Contractors.
- Languages: Fluency in written and spoken English language.
- Communication Skills: Excellent communication skills, adapts style to varying situations, engages and informs others.
- People Management: Advanced People Management skills with proven ability to develop teams.
- Health & Safety: A strong understanding of good health & safety practices and promotes a strong Health & Safety culture.
- FM Knowledge: Excellent understanding of FM, M&E services and Projects in occupied environments.
- Regional and International Opportunities: Regional and international development opportunities in a fast-growing company.
- Training and Development: Wide range of internal and external training opportunities.
- Global Player: CBRE GWS as a global player in the service sector with well-known customers from a multinational environment.
- Benefits: Good general conditions, such as at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution.
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