Facilities Management Expert for Tech Sector

Vor 7 Tagen

Zürich, Zürich, Schweiz CBRE GWS GmbH Vollzeit
About CBRE GWS GmbH

CBRE Global Workplace Solutions is a leading provider of integrated facility management services worldwide, with over 60,000 employees across all continents.

Job Description: Facilities Lead Coordinator in Zürich

We are seeking an experienced Facilities Management Expert to join our growing team at a major client in the Technology sector in Zürich. As a key member of our team, you will be responsible for providing high-quality facilities management services and driving business growth.

Main Responsibilities:
  • Service Charge Account Management: You will be responsible for managing service charge accounts, providing monthly report data to the account manager, and ensuring timely payment.
  • Client Satisfaction and Service Delivery: You will work closely with clients to ensure satisfaction by achieving their service level agreements (SLAs) and driving acceptable service delivery performance.
  • Compliance and Best Practices: You will ensure compliance with legislative, client, and company health, safety, and environmental requirements while sharing best practices within the team.
  • Fully Integrated FM/Projects Delivery: You will work with local, central, and third-party project managers to ensure seamless FM and projects delivery.
  • Culture and Customer Service Strategy: You will develop and implement a customer service strategy for the location, focusing on real estate and site organization.
  • Team Management and Development: You will maintain a motivated team by managing and developing local staff, organizing monthly team meetings, and promoting a positive work environment.
  • Operational Management: You will oversee overall operational management within the designated site area, including reception, post room, cleaning, security, and specialist sub-contractors.Your Profile:
    • Language Skills: Fluency in written and spoken English is essential.
    • Communication and People Management Skills: Excellent communication skills, adaptability, and ability to engage and inform others are required.
    • Health, Safety, and Environmental Awareness: A strong understanding of good health and safety practices and a commitment to promoting a strong health and safety culture are essential.
    • FM, M&E Services, and Projects Knowledge: An excellent understanding of FM, M&E services, and projects in occupied environments is necessary.
    • Preferred Qualifications: Preferred FM-related qualifications, including QHSE, are advantageous.What We Offer:
      • Regional and International Career Opportunities: Fast-growing company with global presence offering regional and international career opportunities.
      • Training and Development: Wide range of internal and external training opportunities to enhance your skills and knowledge.
      • Global Player in the Service Sector: Join a well-known player in the service sector with multinational customers.
      • Competitive Benefits Package: Good general conditions, including at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution.

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